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Monthly Archives: November 2007

Why does everyone tell you to avoid .biz in your emails?

… or Why do spam filters sometimes have some very strange ideas? It’s been dogma for a long time that if you’re doing email marketing you should avoid using a .biz domain in your mails. Even if your main website was in .biz, you should use something different in your messages, perhaps a website you […]

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Useful websites

I’ve been working on a document discussing laws relevant to email delivery and have found some useful websites about laws in different countries. US Laws from the FTC website. European Union Laws from the European Law site. Two documents on United Kingdom Law from the Information Commissioner’s Office and the Data Protection Laws Canadian Laws […]

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News and articles

Things have been insanely busy the last few days so blogging has been light. I do have links to a few news articles though. ClickZ has a report on the benefits they saw when switching to a professional email service provider. ReturnPath talks about changes to the email landscape as we enter the holiday shopping […]

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When to send mail

I had a call with a potential client recently asking me what was the best day to send mail. It’s a question that I did not have a good answer to. Email Insider does have an answer to that question: there is no one day to mail to get the best response. Even if there […]

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Blogroll

I added a few blogs to my blogroll today. Terry Zink works at Microsoft handling spam blocking issues for one of their platforms. His posts offer insight into how recipient administrators view spam filtering. He has a long, information dense series of posts on email authentication. E-mail, tech policy, and more is written by John […]

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Spamfilters are stupid

Ben over at MailChimp writes about spamfilters that are following links in emails resulting in people being unsubscribed from lists without their knowledge. I strongly suggest clients use a 2 step unsubscribe system, that does not require any passwords or information. The recipient clicks on a link in the email and confirms that they do […]

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Greylisting: that which Yahoo does not do

Over the last couple days multiple people have asserted to me that Yahoo is greylisting mail. The fact that Yahoo itself asserts it is not using greylisting as a technique to control mail seems to have no effect on the number of people who believe that Yahoo is greylisting. Deeply held beliefs by many senders […]

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40 email companies

Ken Magill has a post up mentioning the top 40 companies in email marketing. Some highlights: Goodmail: This firm has been under fire and in the news so often that it has helped me make more deadlines than any other company on this list. SubscriberMail: They’re in Chicago. ExactTarget: They’re in Indianapolis. Editor’s note: If […]

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ISP Postmaster sites

A number of ISPs have email information and postmaster sites available. I found myself compiling a list of them for a client today and thought that I would put up a list here. AOL: http://postmaster.info.aol.com/ Juno/Netzero/UnitedOnline: http://www.unitedonline.net/postmaster/ MSN/Hotmail: http://postmaster.msn.com/Services.aspx RoadRunner: http://security.rr.com/spam.htm Spamcop: http://www.spamcop.net/fom-serve/cache/94.html Yahoo: http://help.yahoo.com/l/us/yahoo/mail/postmaster/

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How to improve AOL delivery

DMNews interviewed Charles before he left AOL about the state of spam and the challenges for ISPs and how that affects senders. The article was published this week. In it he talks about The botnet problem and what AOL is doing to combat it How AOL monitors its users What kinds of things AOL measures […]

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  • AOL problems

    Lots of people are reporting ongoing (RTR:GE) messages from AOL today.  This indicates the AOL mail servers are having problems and can't accept mail. This has nothing to do with spam, filtering or malicious email. This is simply their servers aren't functioning as well as they should be and so AOL can't accept all the mail thrown at them. These types of blocks resolve themselves. No Comments


  • Fixing discussion lists to work with new Yahoo policy

    Al has some really good advice on how to fix discussion lists to work with the new Yahoo policy. One thing I would add is the suggestion to actually check dmarc records before assuming policy. This will not only mean you're not having to rewrite things that don't need to be rewritten, but it will also mean you won't be caught flat footed if (when?) other free mail providers start publishing p=reject.No Comments


  • Sendgrid's open letter to Gmail

    Paul Kincaid-Smith wrote an open letter to Gmail about their experiences with the Gmail FBL and how the data from Gmail helped Sendgrid find problem customers. I know a lot of folks are frustrated with Gmail not returning more than statistics, but there is a place for this type of feedback within a comprehensive compliance desk.No Comments


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