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Report spam button broken

Q Interactive and Marketing Sherpa published a press release today about how fundamentally broken the “report spam” button is. They call for ISPs to make changes to fix the problem. I think the study on recipient perceptions is useful and timely. There is an ongoing fundamental paradigm shift in how ISPs are handling email filters. ISPs are learning how to measure a senders collective reputation with end users, and, more importantly integrate that reputation into the equation used to determine how to filter and deliver incoming email.
Q Interactive and Marketing Sherpa acknowledge this change in the report:

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The overlooked secret of marketing

Seth Godin posted recently about the overlooked secret of marketing: time

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More about FBLs and unsubscribes

In the comments of the last post, Gary DJ asked an insightful questions and I think my answer probably deserves a broader audience.

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