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Monthly Archives: August 2009

Email as a PR problem

Email is a great way to connect to and engage with people. It is also a medium where the sender doesn’t get to control the message as well as they might in other media. This means that sometimes email campaigns go wrong in a way that drives a national news story about how you are […]

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Changes at Comcast Postmaster

Two changes at the Comcast Postmaster page that I think are worthy of mentioning. They have set up a RSS feed for updates and changes. Visit http://postmaster.comcast.net/ and click on the RSS feed link in the right hand column. They have implemented changes in their unblocking script at http://www.comcastsupport.com/rbl. This form will only assist in […]

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Subscription practices in the wild

It’s always interesting to look at what other email marketers are doing and how closely their practices align with what I am recommending to clients. Today’s example is a welcome message I received from Marriott. During my recent trip to visit a client, I gave Marriott my email address. They sent me a welcome message, […]

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Blocking specific domains

Multiple times in the last few days people have asked me the question “What do you think about blocking domains owned by anti-spam companies as a way to prevent blocklisting?” The question is not necessarily a bad one, and there are cases where blocking mail to specific domains is a good decision. Often, though, if […]

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Spam that’s not spam

Steve and I were talking this evening and I mentioned to him that I got “a lot of spam that wasn’t really spam. Know what I mean?” He did. But if I tell that to you, what does it mean to you? More on this in a couple days, but I’m onsite at a client’s […]

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You might be a spammer if…

… the best thing you have to say about your email practices is “They’re CAN SPAM compliant.” … text to .gif is a vital part of your email generation process … you have to mail from multiple ESPs in order to get good delivery Please contribute your own in the comments. I’d also like to […]

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E-Postage Just Won’t Die

E-Postage is back! Wired covers a report from New Scientist. Here’s what they have to say: “Yahoo’s researchers want you to voluntarily slap a one-cent stamp on your outgoing e-mails, with proceeds going to charity, in a bid to cut down on spam. Can doing good really do away with spam, which consumes 33 terawatt […]

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Beware: Phishing and Spam in Social Networks

Trend Micro warns us today about how spam and phishing can hit you even in the closed ecosystem of a social networking system such as Facebook. Malware abounds. And in the social network arena, just like anywhere else, “using your account to send spam” is a common thing for the bad guys to want to […]

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White House spamming: update

There’s quite a discussion about the White House spam going on over at Bronto Blog. Ken Magill wrote about the controversy today in Magilla Marketing. Anyone who’s followed his newsletter for a while knows he’s been reporting on politicians buying and sharing lists for the last few months. He has some data that may help […]

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Yahoo and Verizon

Mickey at Spamtacular has information about Verizon’s email system that will have relevance for anyone working in delivery. Verizon has partnered with several megaportal sites depending on which Verizon service a subscriber is using. FiOS customers can pick between AOL and Yahoo while DSL customers get AOL, Yahoo, MSN Premium, or Windows Live to select […]

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  • AOL problems

    Lots of people are reporting ongoing (RTR:GE) messages from AOL today.  This indicates the AOL mail servers are having problems and can't accept mail. This has nothing to do with spam, filtering or malicious email. This is simply their servers aren't functioning as well as they should be and so AOL can't accept all the mail thrown at them. These types of blocks resolve themselves. 1 Comment


  • Fixing discussion lists to work with new Yahoo policy

    Al has some really good advice on how to fix discussion lists to work with the new Yahoo policy. One thing I would add is the suggestion to actually check dmarc records before assuming policy. This will not only mean you're not having to rewrite things that don't need to be rewritten, but it will also mean you won't be caught flat footed if (when?) other free mail providers start publishing p=reject.No Comments


  • Sendgrid's open letter to Gmail

    Paul Kincaid-Smith wrote an open letter to Gmail about their experiences with the Gmail FBL and how the data from Gmail helped Sendgrid find problem customers. I know a lot of folks are frustrated with Gmail not returning more than statistics, but there is a place for this type of feedback within a comprehensive compliance desk.No Comments


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