News and announcements: March 1, 2010

Some news stories and links today.
Spamhaus has announced their new domain block list (DBL). The DBL is a list of domains that have been found in spam.

The DBL is managed as a “zero false-positive” list, safe to use by production mail systems to reject emails that are flagged by it. The DBL includes URIs (domains/hostnames) which are used in spam including phishing, fraud/”419″ or domains sending or hosting malware/viruses.
[…]DBL has a monitored automated self-service removal system.

There are more changes over at AOL. Annalivia has announced she is leaving AOL.  Anna has done an immense amount of work with senders over the years and her departure is definitely going to leave a hole. Drop by her website and wish her luck.

What this means to you: escalation paths and such are still being worked out, but the India Postmaster team and I have spent a lot of time working together in the last couple months; they’ll take care of you. The AOL postmaster website and reputation tool should also be useful. I’ll provide any further information as I get it.

Via Al Iverson, there’s a new informational source at anonwhois.org. This provides a list of domains registered behind privacy protection services.
Recently at MAAWG I had the opportunity to listen to a talk by Joseph Menn author of Fatal System Error: The Hunt for the New Crime Lords Who are Bringing Down the Internet. He was a very engaging and entertaining speaker who really seemed to understand the interplay between organized crime and spammers.

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News and links 12/31/09

We’re iced in here in DC so I’ve been catching up with some industry news while camped in front of a heater and the TV.
Best of the ESPs by Forrester Research. Congrats to ET and Responsys for coming out on top. The results, as reported by MediaPost, match reasonably well with my overall impressions of the industry (so they must be right!)
Return Path is rolling out a new version of SenderScore. A welcome change for those of us who regularly refer to an IP’s sender score and find it doesn’t match other data.
CAUCE has done a series of posts looking back at significant events in spam over the last decade.
Al has a retrospective on various data breaches affecting email addresses over the last few years.
Happy New Year, everyone!

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News snapshot

  • The judge in e360 v. Spamhaus has denied Spamhaus’ motion for dismissal. However, the judge also ordered that the 16 new witnesses be stricken and capped damages at the original $11.7M. Mickey has the order.
  • Tuesday the FTC announced it had shut down a major spamming operation. I am not sure the results are visible yet, yesterday there were 2041 spams in one of my mailboxes yesterday versus 2635 a week ago.
  • The FBI announced today it had infiltrated and shut down a international carding ring. While not directly spam related the phishers and carders work together and some of them use spam.
  • Rumor has it that many mailers are seeing problems delivering to AOL the last few days. It seems that AOL is making adjustments to their filtering system. As when any ISP changes filter rules and weights, some of the people just skirting by see delivery problems. What people are hearing is that if they are seeing delivery problems at AOL they need to improve their reputation.
  • Last week Yahoo had another online workshop with the mail folks. They have published a transcript of the talk. I was at the talk and there were only a couple spam related questions.

donhburger: Why does Yahoo sell our email addresses to spammers?
YMailRyan: We absolutely don’t sell your addresses to spammers. No IFs, ANDs, or BUTs about it.
imintrouble: My mom keeps emailing em but I never get it and usually it ends up in my spam box. Why? How do I make this stop? She’s getting pissed that I’m not replying.
YMailTeam: Oh no! Be sure your Mom is on your contact list– this should help keep mom out of spam box and put her back into your inbox.
buergej: Just why do I keep receiving the same kind of spam from a series of what appear to be women day after day after day?
YMailCarl: Spam is, unfortunately a constant problem for anyone using email. The reason you are receiving these emails is because spammers have somehow gotten a hold of your email address and are mailing you their lovely messages. There are several things you can do to assist with this. First, continue to report these messages as “Spam” by clicking the button at the top of the email labled “Spam”. Note that you don’t need to actually look at the message to do this. When you report items as spam it lets Yahoo! know that messages originating from that person are likely spam. This not only helps you, but helps other Yahoo! users as well.
YMailCarl: Second, if the emails are from similar names, you can set up filters in your email account to block those names and send them to your trash or spam folder.
YMailCarl: Obviously these messages you are receiving are not from women trying to sell you products personally – the messages are typically generated by a script which will try to forge or “spoof” the originating address.
YMailCarl: We agree that Spam is a serious issue and have many resources dedicated to fighting this problem.
YMailCarl: You can find some additional information about fighting spam here: http://help.yahoo.com/l/us/yahoo/mail/original/abuse/index.html
donhburger: Why when I mark Emails as Spam do I continue to get emils from the same persons?
YMailMaryn: When you mark a message as “spam” from within your Inbox that moves the message to your Spam Folder. And all subsequent messages that are sent from that particular sender will not be delivered to your Inbox, but will be delivered to your Spam Folder.

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AOL layoffs and postmaster changes

As most of you probably know, AOL went through a serious round of layoffs yesterday. Unlike previous layoffs this one did hit the postmaster team pretty hard. Anna posted this morning that she was the only non-programming member of the postmaster team left in the US. This means there are a number of experienced folks looking for work with experience managing delivery for a large outfit. More info is on her blog.
While I don’t have any firm data, I expect that this is going to significantly affect the support that senders see from AOL. I know many of us have held up AOL as the poster child for how ISPs should interact with senders. That era is drawing to a close.
These layoffs come as AOL has migrated to a new mail system and a lot of senders are seeing new and different error messages. I do believe the folks handling the mail system and the migration are still there and are feverishly working to resolve problems caused by the migration. Right now things are in flux and senders should probably expect delays in getting support from AOL for delivery problems.
UPDATE: Matt Vernhout has a list of suggestions for how to deal with AOL delivery issues.

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