Did anyone actually look at this email before sending?

I received spam advertising AARP recently. Yes, AARP. Oh, of course they didn’t send me spam, they hired someone who probably hired someone who contracted with an affiliate marketer to send mail.
The affiliates, while capable of bypassing spam filters, are incapable of actually sending readable mail.

Screenshot of totally incompetent spam
No one looked at the mail before they sent it
That’s actually how the message appeared in my mail client: totally unreadable images. When I looked at the raw source of the message I found pages of hashbusting text in HTML comments.
I’m not surprised. A lot of legitimate and responsible and well-known groups hire spammers. They’ll argue they prohibit spam in contracts with affiliates, but the verbiage in the contract only means anything if they choose to enforce the no-spamming clause. Many of them don’t.
This is why a lot of spam filtering companies and ISP postmasters don’t care that they’re blocking legitimate companies. Why? Because legitimate companies hire spammers to send their mail. This same email address gets spam from any number of nationally branded companies.
Hiring affiliates, or hiring marketing agencies who hire email marketing companies who hire spammers, gives a sender legal cover for spam. It may even give the company plausible deniability. But that doesn’t change the fact that those senders are supporting and encouraging spam.

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The post prompted an email from Scott B. the VP of Marketing of the company that is responsible for OnLetterhead. I replied to his email, pointing out a number of things he was doing that made his business look like an ESP front for spammers.
After he received my mail he called me to talk to me about the content of my post and the email and to assure me they were immediately implementing one of my suggestion (that they not put a generic “here’s how to unsubscribe” link on their 1000+ link domains, instead have those actually point to their AUP and corporate pages). He also assured me they took my complaint seriously and I would no longer be receiving email.
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Garden of Sound is still spamming me from OnLetterhead. They’ve not even managed to implement the changes they pledged would be rolled out the same week as my blog post. Sure, the domain I’m getting spam from is different, the physical postal address is different, the product is different, the friendly from is different. But the preheader still says “this mail sent by Garden of Sound.” It’s all the same list, it’s all the same company, it’s all the same group of spammers.
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It’s companies like this that give the rest of ESPs a bad name.

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