The psychic and the not-really-opt-in

I’ve been getting a continual stream of spam from a psychic. I blogged about it a few months ago, and even had a call with the psychic’s ESP. None of that seemed to matter. Every few days I’d get another ad for psychic candles, or recording services or whatever. It wasn’t mail I could easily filter, and every time I’d get it I’d growl and dump it in my junk folder.
Yesterday, I received another mail from her. The subject line is “list opt-in verification.” Really? Could she really be actually confirming her list? Actually asking if I want to continue receiving mail?

I’m sending this to you because everyone gets so many impersonal emails and I want to be sure you do want to receive the Tori Hartman Newsletter monthly. If you would like to continue to receive news from me, simply click the VERIFY link below.
Unsubscribe below will remove you permanently.
Thank you for your time and attention.
With Love,
Tori
You are receiving this email because you are currently subscribed to the distribution list ‘TH Marketing List 4.5.10’.

So far, so good. It seems she’s attempting to weed out folks from her list. But if you read below the fold, you find a paragraph that contradicts the entire mail.
The bottom paragraph says:

As part of our regular list maintenance procedures, we are requesting verification that you still want to receive our emails. Verification is optional. You will still continue to receive emails from this list if you choose not to verify your subscription unless you unsubscribe below.

Um. What? Why bother with a verification run? I don’t get it when companies do this. If you are going to keep mailing me no matter what I do, then why are you bothering me? This is the height of irrelevancy.
I know other companies have done this, but I don’t understand the point. If you aren’t going to pay attention to the non-response why are you asking the question?
Not only that, this mail doesn’t comply with CAN SPAM.

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TWSD: keep spamming even when they say they'll stop

About a month ago I posted about receiving spam from a psychic attempting to sell me candles and stuff. The spammer was sending mail from a company called “Garden of Sound” using an ESP called OnLetterhead. A brief investigation led me to believe that unsubscribing from the mail was not going to do anything.
The post prompted an email from Scott B. the VP of Marketing of the company that is responsible for OnLetterhead. I replied to his email, pointing out a number of things he was doing that made his business look like an ESP front for spammers.
After he received my mail he called me to talk to me about the content of my post and the email and to assure me they were immediately implementing one of my suggestion (that they not put a generic “here’s how to unsubscribe” link on their 1000+ link domains, instead have those actually point to their AUP and corporate pages). He also assured me they took my complaint seriously and I would no longer be receiving email.
Guess what?
Garden of Sound is still spamming me from OnLetterhead. They’ve not even managed to implement the changes they pledged would be rolled out the same week as my blog post. Sure, the domain I’m getting spam from is different, the physical postal address is different, the product is different, the friendly from is different. But the preheader still says “this mail sent by Garden of Sound.” It’s all the same list, it’s all the same company, it’s all the same group of spammers.
Despite Scott’s attempt to convince me he wasn’t a spammer, it seems my initial impression was right. OnLetterhead is simply are a company attempting to look like they’re legitimate without actually taking any responsibility for the email going out from their network. They can’t even manage the bare minimum.
It’s companies like this that give the rest of ESPs a bad name.

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You want to sell me a list?

Over the years, some of my clients have found it expedient to give me email addresses at their domains. These addresses forward mail addressed to laura@clientsite to my own mailbox. Generally these are so I can be added to internal mailing lists and have access to their internal tools.
It’s often amusing to see the spam that comes through to those addresses. Over the last few weeks I’ve received multiple spams advertising an email appending service.
Let the irony sink in. An email appending service is sending me an email at a client company offering the client company the opportunity to append email addresses. “See how accurate our appending is!”
How accurate can a service be if they can’t even target their own spam correctly?
In addition to the appalling targeting they’re also violating CAN SPAM (no physical postal address), their website is a collection of broken links and they don’t provide any company name or information in the email or on the website.
To top it all off, the mail says, “if you’re not the right person to act on this mail, please forward this to the right person.” Followed by a standard legal disclaimer that says, “The information contained in this e-mail message and any attachments is confidential information intended only for the use of individuals or entities named above. If the reader of this message is not the intended recipient you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail at the originating address.”
I wonder if blogging about the utter email incompetence about mail from David Williams, Business Development (phone number: 800-961-5127) violates the confidentiality clause?

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Tagged.com's newest trick

I signed up a disposable address at tagged.com last summer, to see how their signup process went and how aggressive they were at marketing.
They mailed me maybe a dozen times over the course of a month and then the mail stopped.
Until today.
Today I got two messages from tagged.com, one from Sophia C (33) and one from Melinda E (27). The messages are identical except for the names and some of the advertising on the bottom.
I find it a bit coincidental that after all the recent news about Tagged that I start getting mail from them again. Mail that is not from anyone I know. Mail attempting to entice me into logging back into the tagged site.

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