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I’ve written frequently about personal contacts at ISPs and how the vast majority of delivery problems can be solved without picking up the “Bat Phone” and having someone at the ISP do something. Al touches on the same subject today, blogging about his recent experiences having to contact “Barry” multiple times for many different issues.
Al resolves

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I did an interview with Direct Mag recently about what I recommend mailers do to monitor email deliverability.

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