Link roundup June 18, 2010

Hotmail has released a new version of their software with some changes. Return Path discusses the changes in depth, but there are a couple that senders may find helpful.

  1. If a user deletes a mail without reading it multiple times, Hotmail asks the user if they want to unsubscribe from the mail.
  2. Users can use a the new “sweep” feature to delete or file multiple emails easily

Finally, Hotmail confirms that mail can be moved from bulk folder to inbox before the user reads it if the reputation of the sender changes.
Facebook is signing mail with DKIM, but using a very weak key that could be cracked easily. Anyone signing with DKIM should use RSA-1024 keys, nothing less.
Tagged.com is facing legal action brought by the NY AG’s office for not turning a blind eye to child porn.
Facebook’s COO announces the death of email. News at 11. I’ve been hearing announcements about the death of email since I got my first real .edu account back in ’93 or so and I will believe it when I see it. Given how much email Facebook actually sends, I can’t imagine what they’re thinking here. Facebook is the new Myspace, which is the new Geocities. Social networking may be useful for some things, but somehow I can’t imagine trying to get a customer delisted from Spamhaus by posting on a Facebook wall. Or handling receipts from online purchases or any of the other things that people use email for that don’t involve socializing with friends.

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Reddit and email

Ben over at Mailchimp writes about Reddit discovering a lot of their mail was being blocked because they were sending from the Amazon EC2 cloud.

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Improving the email interface

Want an improved email interface? Then build it.
There’s been an ongoing discussion about adding thumbs up / thumbs down style buttons to email clients. While I am dubious this is a useful feature or something that recipients will use, if there are others in the industry that think it would be useful then I strongly suggest they go ahead and create it.
In fact, there are a couple things that have been asked for in email interfaces that aren’t currently provided. Last October I blogged about adding an unsubscribe button to email clients.

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Recent email marketing news

Apparently mentioning “affiliate” in a blog post brings out the blog spammers. I’ve had dozens of trackbacks on yesterday’s how to avoid affiliate spam. Oh, the irony.
A bucket of announcements came out over the last week.
The uber smart folks at Mailchimp have a new iPad app called Chimpadeedoo. This app lets merchants collect email addresses at the point of sale, on an iPad sitting next to the register. Given the troubles my clients have run into when trying to collect addresses in their brick and mortars, this is definitely a product whose time has come.
Venkat talks about a few anti-spam cases making their way through California courts and how the courts seem to be siding with the plaintiffs recently.
On the lawsuit front, John Levine posts about peacefire.org losing an anti-spam case due to the Gordon v. Virtumundo case.
ReturnPath and Liveclicker have partnered to bring video to email. I know marketers are all for video in email, but I can’t get excited about it. I read fast and videos always seem to take to long to watch. I don’t have a feel, though, for how much the average email recipient wants video in their mailbox.
Stephanie Miller from ReturnPath has a summary of a talk given by representatives from Hotmail and Yahoo at the Email Insider’s Summit sponsored by Mediapost. Both ISPs emphasized the need for senders to engage their recipients.

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