Buying Lists

One of my email addresses at a client got spammed today offering to sell me appending services. I was going to post the email here and point out all of the problems in how he was advertising it, including violating CAN SPAM.
As I often do, I plugged his phone number into google, only to discover that my blog post from March about this spammer was the 2nd hit for that number. Well, go me.
I can report nothing has changed. He’s still violating CAN SPAM. He’s still claiming I have no right to post, share, spindle, mutilate or fold his spam. Well, in the interest in something, I thought I’d share the whole post this time. Just to warn folks from attempting to purchase services from appendleads.com (nice website, by the way).

From: David Williams <davidw@appendleads.com>
Subject: Targeted Email Lists
Date: July 8, 2010 11:17:36 AM PDT
To: Me@client.example.com
Hi Laura,
Would you like to reach your specific target audience in a cost effective, hassle free way? Have you grown tired of dialing the phone only to get another voicemail, an aggressive gatekeeper or “can you call back in 10 minutes” only to find they’re gone for the day? We make it easy to reach your specific target audience, whether you need to reach sales and marketing executives, CEO’s, director’s of HR or anyone in between.
Also, we offer email append services. If you use an in-house database but it does not include emails or the emails are out of date, we will append the emails in less than 1 weeks time. Out of site is out of mind, never let your client’s lose sight of you. To know how it works we offer email append test at no cost, so send us 50 to 100 contacts with just contact & company names in a spread sheet and we will provide the emails within 24 hours.
Reach out to hundreds of thousands of contacts with our ready to use email list or we can custom build a list based on your specific requirements. Our lists include contact name, title and email address, plus company name, postal address, phone, fax, SIC code, NAICS, employees, revenue and more. Let me know your specific target audience and a few free samples will be sent for your review.
Our objective is to help you to reach your target audience more effectively and economically. Let me know if you or someone else in your organization is responsible for such a decision.Your time and effort in referring me to someone will be appreciated.
Warm Regards,
David Williams
Lead Generation Specialist
Phone: +1 800-961-5127
NOTE: If you feel you have received this message by accident, or if you want to be deleted from further communications from me, please reply in the subject remove or opt-out.
This communication (including any attachments) may contain legally privileged and confidential information and is intended for a specific individual and purpose. If you are not the intended recipient, disclosing, copying, distributing, or taking any action based on this message is strictly prohibited.

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Spammers and spamming companies have elevated obfuscating their corporate identities to an artform. Some of the more dedicated, but just this side of legal, spammers set up 3 or 4 different front companies: one to sell advertising, one or more to actually send mail, one to get connectivity and one as a backup for when the first three fail. Because they use rotating domain names and IP addresses all hidden behind fake names or “privacy protection services”, the actual spammer can be impossible to track without court documents.
One example of this is Ken Magill’s ongoing series of reports about EmailAppenders.
Aug 5, 2008 Ouch: A List-Purchase Nighmare
Sept 9, 2008 Umm… About EmailAppenders’ NYC Office
Sept 15, 2008 E-mail Appending Plot Thickens
Nov 11, 2008 EmailAppenders Hawking Bogus List, Claims Publisher
Dec 23, 2008 Internet Retailer Sues EmailAppenders
Feb 1, 2009 EmailAppenders Update
Mar 10, 2009 Another Bogus E-mail List Claimed
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May 5, 2009 EmailAppenders Back with New Web Site, New Name
Their actions, chronicled in his posts, are exactly what I see list providers, list brokers and “affiliate marketers” do every day. They hide, they lie, they cheat and they obfuscate. When someone finally decides to sue, they dissolve one company and start another. Every new article demonstrates what spammers do in order to stay one step ahead of their victims.
While Ken has chronicled one example of this, there are dozens of similar scammers. Many of them don’t have a persistent reporter documenting all the company changes, so normal due diligence searches fail to turn up any of the truth. Companies looking for affiliates or list sources often fall victim to scammers and spammers, and suffer delivery and reputation problems as a result.
Companies that insist on using list sellers, lead generation companies and affilates must protect themselves from these sorts of scammers. Due diligence can be a challenge, because of the many names, domains and businesses these companies hide behind. Those tasked with investigating affiliates, address sources or or mailing partners can use some of the same investigative techniques Ken did to identify potential problems.

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You want to sell me a list?

Over the years, some of my clients have found it expedient to give me email addresses at their domains. These addresses forward mail addressed to laura@clientsite to my own mailbox. Generally these are so I can be added to internal mailing lists and have access to their internal tools.
It’s often amusing to see the spam that comes through to those addresses. Over the last few weeks I’ve received multiple spams advertising an email appending service.
Let the irony sink in. An email appending service is sending me an email at a client company offering the client company the opportunity to append email addresses. “See how accurate our appending is!”
How accurate can a service be if they can’t even target their own spam correctly?
In addition to the appalling targeting they’re also violating CAN SPAM (no physical postal address), their website is a collection of broken links and they don’t provide any company name or information in the email or on the website.
To top it all off, the mail says, “if you’re not the right person to act on this mail, please forward this to the right person.” Followed by a standard legal disclaimer that says, “The information contained in this e-mail message and any attachments is confidential information intended only for the use of individuals or entities named above. If the reader of this message is not the intended recipient you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail at the originating address.”
I wonder if blogging about the utter email incompetence about mail from David Williams, Business Development (phone number: 800-961-5127) violates the confidentiality clause?

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On Tuesday Laura wrote about receiving spam sent on behalf of the AARP. The point she was discussing was mostly just how incompetent the spammer was, and how badly they’d mangled the spam such that it was hardly legible.
One of AARPs interactive advertising managers posted in response denying that it was anything to do with the AARP.

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