Al posted a clip from the Jim Carrey movie Liar Liar on SpamResource (slightly NSFW) that resonated with me this week. If you meet me on the street and ask me what my job is I’ll tell you that I work with companies who send bulk email to make sure that they’re not sending spam. I do this by educating clients into good practices and teaching them how to send mail people want to receive...
One thing I repeat over and over again is to not send mail that looks like spam. Over at the Mailchimp Blog they report some hard data on what looks like spam. The design is simple, they took examples of mail sent by their customers and forwarded them over to Amazon’s Mechanical Turk project to be reviewed by humans. In a number of cases they discovered that certain kinds of templates kept...
Facebook won another round in their court case against a Canadian spammer last week. Their $873,000,000 judgment was upheld by the Quebec Superior court. At today’s exchange rates, the judgment translates to over CDN$1,000,000,000. In fine spammer style the defendant, Adam Guerbuez, is flouting the judgment and claiming he won’t pay a dime. In fact, he’s already filed bankruptcy...
Ken Magill, dad extraordinaire, describes how he went above and beyond the call to get his son a DVD while battling hard sell marketing techniques.
If you use redirection links in the emails you send out, where a click on the link goes to your server – so you can record that someone clicked – before redirecting to the real destination, then you’ve probably already thought about how they can be abused. Redirection links are simple in concept – you include a link that points to your webserver in email that you send out...
Recently, a client asked me, what is the value to ISPs in utilizing Return Path Certification (formerly known as Sender Score Certified)? Meaning, why do ISPs use it? A number of ISPs both big and small have spam filtering systems that treat certified IP addresses differently than non-certified IP addresses. Sometimes spam filtering is bypassed, effectively guaranteeing inbox delivery. Sometimes...
Asking for permission is an obvious best practice in email marketing. But, it applies to billing and fees as well, if you ask the FTC. Click here to read about their settlement with Jason Strober of payday loan marketer Swish Marketing.
I manage inbound mail for a large set of mailboxes at work; and a number of those mailboxes are on various Zeus botnet spam lists. So, every day, I’m treated to the Zeus botnet “flavor of the day,” giving me insight into who they’re spoofing at any given time. A client asked me why the messages morph so often and I explained that the spammers seem to be continually...
In the realm of email, content filtering is old hat. Nowadays, it’s all about reputation and engagement. Okay, sure, content filtering still exists, but the bad old days are long gone. No more do you have to worry that using the word FREE in the subject line is going to get your mail blocked. Sounds like spam blocking in the world of text messaging is not quite as modern, according to a...
Have you ever sent an email message, and received an automated response in reply? And in that reply, you are asked to “prove that you are human” by clicking on a link and/or entering a CAPTCHA code. What is this? Is it new? When that happens, you’re interacting with a “challenge response” email filtering system. When you receive a “prove that you’re...
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