Per Boing Boing: the AOL postmaster page was hacked over the weekend.
As of now the site is restored. But I’m hearing that all the scripts are still down. This means no one can open tickets, sign up for FBLs, apply for whitelisting or check the status of reports. I expect this will be fixed soon, but for now it looks like AOL issues are going to be impossible to resolve.
AOL just posted that the backend of their postmaster support ticketing system will be down over the from January 16th through January 20th. This means that while new tickets can be opened, work will not proceed on them until the system is back up on Jan 20th. I expect this also means that any tickets in the system might be delayed as well.
Read MoreThere’s still quite a bit of concern and worry about how the Facebook messaging platform is going to affect marketing. One thing that may help is the Facebook postmaster page. There’s all sorts of good information on those pages, reflecting the years of experience that their messaging team has in running large platforms.
Some points worth mentioning.
I’m off to MAAWG next week and seem to have had barely enough time to breathe lately, much less blog. I have a half written post, but it’s taking a little more research to put together. That can wait until I get the chance to do the research.
Instead I thought I’d talk about the North Coast Journal article “The Rise and Fall of a Spam Crusader.” It’s quite an interesting article and looks into the personal and business sacrifices that people make in order to chase down spammers.
In my experience a lot of the serial litigators have very poor practices around data collection and analysis. They don’t collect evidence, they just collect email and then make assertions and assumptions. This not every effective when having to convince a judge that you are right.
The article actually does nothing to change this impression. The cases ASIS won are the cases where the defendants didn’t respond. That also means that ASIS couldn’t collect.
I do disagree with Mr. Singleton, the lawyer, where he says CAN SPAM is dead. In many cases I’ve seen there aren’t clear CAN SPAM violations. So if he’s trying to sue these spammers under CAN SPAM his cause of action is wrong. Secondly, the article goes on to talk about the broader implications.