World IPv6 launch day

Today is world IPv6 launch day. A group of ISPs, network hardware manufacturers and web companies permanently enabled IPv6 for their products and services.
What’s this got to do with email? According to a post on the NANOG mailing list the very first email to arrive at the Comcast IPv6 mailserver was received a minute after the server was turned on. This email was spam and was caught by Cloudmark’s filters.
Comcast goes on to assure readers that more mail came in and not all of it was spam.
But, yes, the first email sent to Comcast over IPv6 was spam. Welcome to the future.
 

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Gmail and the bulk folder

Earlier this week Gmail announced they were providing reasons for why they delivered a particular mail to the bulk folder. I’m sure a lot of senders are rejoicing over the clear feedback. After all this is exactly what they’ve been asking for “tell us why you’re filtering our mail and we’ll fix it.”
I am not sure, however, that this is going to help the majority of senders seeing mail going to the bulk folder. On the Gmail support pages, they list a number of the explanations they’re be providing.

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Best Practices: your mileage may vary

YMMV. One of those abbreviations us old folks used ages ago before email had pictures and the closest we had to social networking was USENET and social gaming was in the form of MUDs. I rarely see it used any more. In a lot of ways that’s a sad thing. It was a very useful abbreviation. Using it at the end of a post full of advice was a sign that the author was providing information but knew that different situations may require different solutions. It acknowledged that what might be the best practice in one form may not be the best for another.
It’s not just the usage that seems to have declined, there seem to be a lot more people who just want to share The Answer! and not acknowledge their experience may not be universal. This seems particularly rampant in email marketing, at least to me (YMMV).
I’ve talked before about how I don’t believe there are any universal best practices for email.
Let’s be honest, the experience of a well known national retailer buying, or appending email addresses is not going to be the same as a local business doing the same thing. The national retailer acquiring email addresses and sending well targeted mail to their purchasers probably won’t cause too many delivery problems, and will generate revenue. The local pizza place probably won’t be so lucky.
A number of marketers have complained that they all too often hear “it depends” when they ask a question about email. But how well a particular email campaign perform does depend. Success depends on the audience and the offer. But more than just the specific offer, success also depends on how well known the brand is and what their real world reputation with customers is.
Customers are a lot more likely to give brands the benefit of the doubt if they like the product. That means poor practices don’t always result in poor results. It also means other companies may not have the same success with poor practices.
Your Mileage May Vary.

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Data Cleansing part 2

In an effort to get a blog post out yesterday before yet another doctor’s appointment I did not do nearly enough research on the company I mentioned selling list cleansing data. As Al correctly pointed out in the comments they are currently listed on the SBL. And when I actually did the research I should have done it was clear this company has a long term history of sending unsolicited email.
Poor research and a quickly written blog post led to me endorsing a company that I absolutely shouldn’t have. And I do apologize for that.
With all that being said, Justin had a great question in the comments of yesterday’s post about data cleansing.

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