Q3 Email intelligence report from Return Path

Return Path released their 3rd quarter email intelligence report this week. And the numbers aren’t looking that great for marketers.
Complaints are a major problem for commercial mailers. In the data Return Path examined, commercial mail made up 18% of the total inbox volume. That same mail accounted for 70% of all email complaints.
Additionally, 60% of the email sent to spamtraps was commercial email.
The combination of complaints and spamtrap hits mean 16% of commercial email doesn’t make it to the inbox.
And, as no surprise to anyone, Postini is the worst performing B2B filter out there. Folks behind postini filters only get 23% of the email they’re sent in their inbox. And 44% of that mail is just outright lost.
Ken Magill article.
DMNews article.

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Links: September 24, 2012

Last week Return Path announce a new set of email intelligence products. One of their new products offers customers the chance to actually see how (some subset of) their customer base interacts with mail directly. It moves beyond simply looking at probe mailboxes and actually looks inside the mailbox of recipients.
Spamhaus has listed bit.ly on the Domain Blocklist (DBL) for allowing spammers to abuse their redirector service. Spammers have been abusing bit.ly for a while, and I’m a little surprised it’s taken so long for a listing to happen. Steve wrote a post last year about URL redirectors and offered suggestions on what to do to avoid blocking problems when using a URL shortening service.
Real Insights has a very interesting post on why it should be “hard” to subscribe to your mailing list. There are also a number of good suggestions about the subscription process itself. Definitely worth a read.

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What causes Spamhaus CSS listings

Today’s Wednesday Question comes from Zaib F.

What causes the Spamhaus CSS listing in your experience other than Sender using multiple sets of IPs, to look as if they are a valid sender. Do you think a Spamtrap plays a role?

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