Monthly Archives: April 2013

SNDS is back

For years now, Microsoft has maintained Smart Network Data Services (SNDS) for anyone sending mail to Hotmail/Outlook/ This is a great way for anyone responsible for an IP sending mail to hotmail to monitor what traffic Hotmail is seeing from that IP address. This morning I got up to a number of people complaining that […]

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Arrest made in Spamhaus dDOS

According to a press release by the Openbaar Ministerie (the Public Prosecution Office), a dutch man with the initials SK has been arrested in Spain (English translation) for the dDOS attacks on Spamhaus. Authorities in Spain have searched the house where SK was staying and seized electronic devices including computers and mobile phones. Brian Krebs […]


If you want to spam, don't be stupid

Some random UK email marketing company that I’ve never heard of harvested my address off of LinkedIn (yes, it’s my LinkedIn specific address) and is now spamming me advertising their cheap email marketing services. There were a lot of things about this particular mail that really annoyed me. The annoyance wasn’t just spam in a […]

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Password security

Many of us have lots of accounts on various networking sites, but how much attention do we pay to password security? If you haven’t heard, someone managed to compromise the Associated Press’ twitter account today. Not only was the account compromised, but they put out a fake tweet claiming that there were explosions at the […]


Evaluating usability at an ESP

Clients and random people often ask me to recommend an ESP based on “the best delivery.” I usually point out that most of the reputable ESPs are similar in terms of their delivery. There aren’t many widely used reputation services that block based on ESPs unless there is long term and ongoing problem from the […]

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Boston police using email to warn residents

Jaclyn Reiss tweets: Town of Watertown email blast sent just now says stay in home, follow police instructions, local businesses should NOT open Email is not dead, not even close. Stay safe, Boston.

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Do you have an abuse@ address?

I’ve mentioned multiple times before that I really don’t like using personal contacts until and unless the published or official channels fail. I don’t hold this opinion just about resolving delivery issues, but also use official channels when reporting spam to one of my addresses or spam traps. My usual complaints contain a plain text […]

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Social media the Home Depot way

I’ve been following Richard the Cat on Twitter for a while. It’s the story of a family and their trials and tribulations with their yard as told by their cat. The twitter feed (and Richard’s tumblr) are a product of the Home Depot marketing department. And it’s great. Richard has awesome comments on his humans […]

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Confirmation is too hard…

One of the biggest arguments against confirmation is that it’s too hard and that there is too much drop off from subscribers. In other words, recipients don’t want to confirm because it’s too much work on their part. I don’t actually think it’s too much work for recipients. In fact, when a sender has something […]


Think before scheduling tweets

My twitter feeds exploded with discussion and comments and retweets about the explosions in Boston this afternoon. One of my friends even commented, “It’s days like today when you can tell who is scheduling tweets.” If you are scheduling tweets it’s really important to have someone around to monitor local, national or international events and […]

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