Just… make it stop

It used to be when I’d send in a complaint to an ESP, I’d want them to take it seriously. To actually fix their customer problems. To stop their customers from spamming. To fix the broken process that resulted in their customer thinking I asked for email.
These days? These days I just want the ESP to suppress my address and make the mail stop. Even better would be suppressing the address from their entire customer base – the only addresses I send in complaints for these days are traps.
Sadly, there are ESPs out there that can’t manage to stop customers from spamming people who have reported the spam. But, I am forever the optimist and keep sending the complaints when I think someone will care.

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Spamming ESPs: the followup

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It was not Campaign Monitor I was talking about. In fact, the ESP I received the mail from is not on the first 8 pages of Google hits for the phrases I posted.
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