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Monthly Archives: July 2013

SNDS News

A number of people have mentioned over the last week or so that they’re seeing a lot of outages, failures and general ickiness with SNDS. I contacted Microsoft and asked about it. SNDS has been undergoing some upgrades and improvements and the outages were not intended to be end user visible. They’re going to keep […]

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New unsubscribe methods in the news

The folks at The Daily Show, who brought us the wonderful term “High Volume Email Deployer” so very long ago, are once again leading the way in new unsubscribe technology. Unsubscribe by television. Meanwhile, the folks at The Daily Mash have a different unsubscribe suggestion. MEMBERSHIP of networking website LinkedIn can only be terminated by […]

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VerticalResponse acquired

The acquisition of email service providers continues. Last week Deluxe (yes, the check printing people) acquired Vertical Response. This appears to be positioning themselves to improve their collection of business services to include email marketing.

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SPF Fail: too many DNS lookups

I’ve had a couple folks come to me recently for help troubleshooting SPF failures. The error messages said the SPF record was invalid, but by all checks it was valid. Eventually, we tracked the issue down to how many include files were in the SPF record. The SPF specification specifically limits the number of lookups […]

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One letter off…

I’m working on a blog post about the new Gmail tabbed inbox and the messages Gmail is inserting into the promotions tab. The messages aren’t showing up on most of my accounts, so I logged into an infrequently used account of mine. Ads are there, I got my screenshots and some data about the behaviour […]

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Delivery implications of Yahoo releasing usernames

Yahoo announced a few weeks ago it would be releasing account names back into the general pool. This, understandably, caused a lot of concern among marketers about how this would affect email delivery at Yahoo. I had the opportunity to talk with a Yahoo employee last week, and ask some questions about how this might […]

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Spamhaus answers marketer questions

A few months ago, Ken Magill asked marketers, including the folks at Only Influencers to provide him with questions to pass along to Spamhaus. Spamhaus answered the first set in March, but then were hit with the Stophaus attack and put answering further questions on hold. Last week, they provided a second set of answers and this […]

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New top level domains

ICANN have signed agreements for four new top level domains, all internationalized domains from the 2o12 applications for new TLDs. They are شبكة (“network” or maybe “web” in arabic), 游戏 (“game” in chinese), онлайн and сайт (“online” and “website” in russian). It’ll take a while for the registries to ramp up their infrastructure, but you might start seeing […]

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Growing your list carefully

Karl Murray wrote a great set of recommendations for growing an email marketing list. I really can’t think of anything I would have said differently. Touching customers and getting contact information from them is great, but there are situations where this gets bad addresses. Too many bad addresses can impact delivery. So how do you grow […]

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Sending mail to the wrong person, part eleventy

Another person has written another blog post talking about their experiences with an email address a lot of people add to mailing lists without actually owning the email address. In this case the address isn’t a person’s name, but is rather just what happens when you type across rows on they keyboard. These are similar […]

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