Stephanie Miller has posted over on the DMA blog explaining just what went down with the mailing that got the DMA SBLed over the weekend.
Ken Magill has a pair of articles about the email from the DMA. Oops: DMA spams Spamhaus and others and What we can learn from the DMA.
Saturday morning I check my mail and notice multiple emails from the DMA. Yes, I got three copies of an email from the US Direct Marketing Association with the subject line Kick It Up A Notch With The DMA Career Center. It seems the DMA are buying addresses from various companies. Because I use tagged email addresses, this means their naive de-duping doesn’t realize that laura-x and laura-y are the same email address. Of course, they’ve also managed to send to an untagged email address, too. I have no idea where they got that particular address; I’m sure I’ve never handed that address over to the DMA for any reason.
Saturday afternoon, I check one of the professional filtering / anti-spam mailing list. Some subscribers are asking for copies of spam from 97.107.23.191 to .194. They’d seen a lot of mail to non-existent email addresses from that range and were looking to see what was going on and who was sending such bad mail. Multiple people on the list popped up with examples of the DMA mail.
Sunday morning, I checked the discussions wherein I discovered the DMA was added to the SBL (SBL 202218, SBL 202217, SBL 202216). It seems not only did they hit over a hundred Spamhaus spamtraps, they spammed Steve Linford himself.
The wanted but unexpected email is one of the major challenges facing ISPs and filter developers. If there was never any need or desire for people to receive email from someone they don’t know, then mail clients could be locked down to only accept mail from addresses on a whitelist. It wouldn’t completely solve the spam problem, for a number of reasons, but it would lessen the problem, particularly for average email users.
But, we don’t live in a world where we know beforehand who will be sending us mail, so we can’t just whitelist correspondents and reject everything else. I think this is a good thing. Email can be used to meet new people, develop new relationships and introduce new opportunities.
While the “cold call” email isn’t much talked about I think it’s worth some discussion. What makes a good cold email? What makes a bad one? We can use two recent emails I received as examples.
Example 1:
Please Don’t Add Me to Your Email List
Email marketing wisdom from Forbes and someone who spends a lot of time networking and handing out business cards.