BLOG

Monthly Archives: January 2014

Target acquires email addresses, exposing more customers to data breaches

As most folks now know hackers broke into Target systems last December and stole financial and other data from 110 million customers. Target has been responding to this breach reasonably well. They’ve been notifying customers that were affected and they’re providing credit monitoring for affected individuals. They seem to be totally on top of protecting […]

13 Comments

Transcript of Google hearing

I’ve not had a chance to read it, yet, but the transcript of the September hearing for the wiretapping case against Google is available. (pdf download)

No Comments

Thoughts on "ISP relations"

I’ve been thinking a lot about the field of ISP relations and what it means and what it actually is. A few years ago the answer was pretty simple. ISP relations is about knowing the right people at ISPs in order to get blocks lifted. The fact that ISPs had staff just to deal with […]

1 Comment

First BACN, now SCRAPPLE

There is a lot of mail that goes out to recipients that’s not really spam, but isn’t fully wanted. To describe these different kinds of mail, people have invented pork-product related terminology. Ham and bacn are both used to describe wanted mail, although possibly not wanted right now. Now we have SCRAPPLE. It seems over […]

1 Comment

iMessage Spam

iMessage is the Apple messaging system that lets folks send short messages to one another over WiFi. In December I received my first iMessage spam. I’m not even really sure how to report it or how to report it to. Mobile spam is a hot button issue right now, but the tools just aren’t around […]

1 Comment

Images, again

It’s a new year, but an old problem. Email with unloaded images. Sure, you should be including critical content as text, and/or including alt-text as a normal part of your creative design process, but at the bare minimum you should look at what your mail looks like without images. The last thing you want to […]

No Comments

CASL and existing opt-in addresses

The Canadian Anti-Spam law takes effect this summer. EmailKarma has a guest post by Shaun Brown that talks about how to handle current opt-in subscribers under the law. Express consents, obtained before CASL comes into force, to collect or to use electronic addresses to send commercial electronic messages will be recognized as being compliant with […]

No Comments

And we're back

Happy New Year! I am back and ready to talk email with folks. December is always a busy time, both between the holidays and all associated personal stuff, but also for delivery consulting. There are senders that suddenly discover their email going to the bulk folder and needing help and assistance. But now it’s January […]

No Comments