ISP relations in a nutshell

I

Senders: You’re blocking our mail, why?
Receivers: Because you’re spamming, stop spamming and we won’t block you.
Senders: But we’re not spamming. What do you mean we’re spamming! How could we be spamming, we’re not sending spam!
Receivers: You’re doing all these things (generating complaints, sending to dead accounts, hitting spam traps, not bounce handling, etc) that makes your mail indistinguishable from spam.
Senders: But we can’t tell what we’re doing wrong unless you give us more data!
Receivers: OK, fine. Here are FBLs, postmaster pages, sender access to support people. Now, stop spamming.
time passes
Receivers: It’s costing us how much to provide support to senders?!?! And after years of giving them lots of data it’s still the same problems over and over again? We’re not a charity, we’re going to control our costs and stop providing so much personal support.
And that, readers, is why receivers are pulling back from providing the data they used to.

About the author

1 comment

Leave a Reply to Bernard Cancel reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

By laura

Recent Posts

Archives

Follow Us