Facts about engagement

It is reality that ISPs look at the population of recipients that a mail stream is going to.
It is reality that they evaluate the activity of that population.
It is reality that ISPs treat senders that are sending to a significant number of email addresses that have not been logged into or accessed recently negatively.
If you’re having delivery problems, looking at the recipients and their activity is part of troubleshooting the issue and identifying a path back to the inbox.
You can use web and purchase data as a measurement of engagement IF you have, at some point, directly linked the email address and the user.
If you don’t have something that demonstrates a direct link between the person and the address, then it’s a crapshoot as to whether or not that email address belongs to who you think it belongs to.
Happy Friday everyone. It’s been a week.

Related Posts

More from Gmail

Campaign Monitor has an interview with Gmail looking at how to get mail to the Gmail inbox. It’s a great article and I think everyone should go read it.
One of the most important things it talks about is how complex filters are.

Read More

Misdirected email


While this does seem to be more common with gmail addresses, it’s not solely limited to gmail. I’ve written about this frequently.

Read More

Email against Humanity

“Sending an email is one of the worst things you can do to a person. You are stealing a little part of their life away. 99.99% of all emails are incredibly annoying and a huge imposition. If your job is to write emails, you should always be fighting to send fewer things and make sure each email you send is so incredible that it’s a rare treat to hear from you.”
Cards Against Humanity at MailChimp

Read More