iCloud Postmaster resources
iCloud Mail (mac.com, me.com, icloud.com) has a shiny, new postmaster resources page. No whitelist, no FBL, just a good list of best practices to follow for sending bulk mail.
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AOL Postmaster page hacked
Per Boing Boing: the AOL postmaster page was hacked over the weekend.
As of now the site is restored. But I’m hearing that all the scripts are still down. This means no one can open tickets, sign up for FBLs, apply for whitelisting or check the status of reports. I expect this will be fixed soon, but for now it looks like AOL issues are going to be impossible to resolve.
Contacting an ISP that doesn't have a postmaster page
How do you contact an ISP about a block that doesn’t have a postmaster page? While there’s no one answer, I do have some suggestions.
Start by contacting the postmaster@ or abuse@ addresses. For smaller ISPs, the same people handling outbound abuse are the people handling inbound filtering.
When you contact them have the following:
AOL Postmaster Support down Jan 16th through Jan 20th
AOL just posted that the backend of their postmaster support ticketing system will be down over the from January 16th through January 20th. This means that while new tickets can be opened, work will not proceed on them until the system is back up on Jan 20th. I expect this also means that any tickets in the system might be delayed as well.
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