Thanks for the great session

I had a great time answering questions at the 2015 All About eMail Virtual Conference & Expo today. Thanks so much to everyone who participated and asked questions. They were great and I’m sorry we didn’t have more time.
I did get some questions on twitter (@wise_laura) afterwards. One was about an example I gave to explain how filters are complex. There have been rumors going around recently that Gmail is filtering mail with more than 3 URLs in it. Let me just say right now THIS IS NOT TRUE emails with more than 3 URLs in them are being delivered just fine to Gmail.
There is a situation involving the number (and type) of URLs that I think are a useful example of the filter complexity happening at some places, like Gmail. I started working on it, but don’t quite have time to finish it today, but will keep working on and it should go up in the next day or so.
Thanks again to everyone who joined the session. You asked some great questions and I had fun answering them.
 

All About Email: Q & A session tomorrow
Filter complexity

Related Posts

Insight 2015 and upcoming talks

In about an hour I will be heading down to Monterey to give a talk at the MessageSystems Insight 2015 conference.
I really wanted to go to the whole conference, as I’ve heard great things about previous ones. It just didn’t work with my schedule. I’ll be around this afternoon and tomorrow morning, though. So if you’re there, do drop by and say Hi!
If you’re not at Insight, but are interested in hearing me speak, you can join us on November 12 at the 2015 All About eMail Virtual Conference & Expo. Ken Magill will be interviewing me about email and delivery. The session is also very open to audience questions, so come with some of your own.

Read More

SPF debugging

Someone mentioned on a mailing list that mail “from” intuit.com was being filed in the gmail spam folder, with the warning “Our systems couldn’t verify that this message was really sent by intuit.com“. That warning means that Gmail thinks it may be phishing mail. Given they’re a well-known financial services organization, I’m sure there is a lot of phishing mail claiming to be from them.
But I’d expect that a company the size of Intuit would be authenticating their mail, and that Gmail should be able to use that authentication to know that the mail wasn’t a phish.
Clearly something is broken somewhere. Lets take a look.
Looking at the headers, the mail was being sent from Salesforce, and (despite Salesforce offering DKIM) it wasn’t DKIM signed by anyone. So … look at SPF.
SPF passes:

Read More

We're hiring again and travel

We’re looking for a new employee. Full job details are available on our career page.
I’m excited with how the company is growing and developing. I’m looking forward to seeing the candidates and what they can bring to us.
For those of you going to the APSIS Email Marketing Evolved conference next week, I hope you will stop by and introduce yourself. I’ll be presenting at the pre-conference and the keynote the day of the conference.
That does mean blogging will likely be light next week. But I always come back from conferences energized and full of ideas and things to write about.

Read More