What is port25
Port25 is the designated email sending channel. Much like websites are on port80 (or 8080) and DNS is on port53, email is sent over port25. Mostly.
Why block Port25
Port25 blocking is a way for hosting providers to control and monitor the mail their customers send. They can block any ongoing connections on port25. Typically the hosting company provides a mail relay for all customers to use.
The big benefit of port25 blocking is preventing infected machines from having access to big pipes to send malicious mail. While we mostly talk about botnets infecting Windows machines, there are a large number of compromised Linux machines, too. The hosting company can run outbound filters on the server they control and force all their customers to send through that server.
Challenges with Port25 blocking
Senders who are hosted at a company that blocks port25 can have problems sending bulk mail. Some senders use port25 to send mail from their internal servers to their ESP. If they’re behind a port25 block, this won’t work. There are, however, still ways to get email to the ESP.
What can you do if you’re port25 blocked?
First is contacting your provider and asking them to open port25 for your systems. We had to do this recently when spinning up IPv6. By default our provider blocks port25 on IPv6. There were some hoops you need to jump through, but they took Steve only an hour or two to accomplish.
Second is contacting your ESP and seeing if they accept mail in ways other than port25. Some ESPs are supporting port587 for mail, others have APIs that don’t use SMTP for email submission.
Third is using a cloud service to generate your mail. I know a number of companies who use AWS systems to create messages that are then sent out through their ESP.
Overall, port25 blocking is a good thing. It is a security improvement. Yes, it does inconvenience some people, but usability is starting to take a back seat to security these days.