Phone call of the week

I phoneforblogreceived a message on our 800 number. “This is Mark from a-website.example. Your customers are complaining to me that they are not getting my mail. And you’re blocking mail from me. Explain this to me!”
 
 
I called him back and left a message: “I think you’re confused and I probably can’t help you.”
A few minutes later, Mark returns my call.
L: Hi, this is laura.
M: Who are you? You called me, you must be from Clearwire!
L: No, I’m not with Clearwire, I’m with WttW.
M: Then why is your phone number on the Clearwire website?
L: I don’t know, but this isn’t Clearwire. The Clearwire website is redirecting to Sprint. They got bought out a while ago.
M: Redirecting to Sprint? What does that mean? Your phone number is on Clearwire’s website. You must be with Clearwire.
L: No, really, I’m not.
M: Why is your phone number on their website?
L: I don’t know. But this is not Clearwire. (I start searching the blog because I remember some post somewhere about Clearwire.)
M: Well, who are you?
L: I run a delivery consulting firm. Is it possible you found my website and the blog post that says all clearwire.net addresses are being discontinued April 15, 2015?
M: They’re gone?
L: Yes, for more than a year now.
M: Oh.
scene
That blog post is the #1 google hit if you search for clearwire.net.
 

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Too much email on the brain

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My first thought was, “Wow, SPF made the paper?” Now, I live in the SF Bay area so there are a lot of technology related stories that hit our paper which might not see the light of day in other areas. But, still: new SPF guidelines hit the local paper before I’ve heard about it? That seems a little strange.
Then I notice that it’s in the “Living” section. That’s even stranger.
Oh, well, if there’s new SPF stuff, I’d better click and see what is going on with SPF. The internal headline is Beauty Tuesday: New SPF guidelines accompanied by a picture of sunscreen. It was only then I realized it wasn’t about sender policy framework but was about sun protection.
A bit of a picard-facepalm2 moment for me.
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