The Cyber and The Security

Cybersecurity has been on my mind lately. There is a lot of bad stuff going on, from giant dDOS attacks, to subscription bombing, to the ongoing low level harassment that some people have to deal with on a daily basis. I’ve written a lot about how I think marketers are going to have to step up and stop being a conduit for abuse. I do believe this. There are a lot of different issues to discuss but there are also many, many different stake holders in the issue of cybersecurity.
I’ve been on multiple calls with different groups over the last few weeks discussing the implications of the subscription attack and how it was carried out. The majority of my focus is email and how to protect senders from becoming a conduit for abuse. Other folks participating on the call are looking at what abuse is out there and how to stop it or minimize it.
One thing that came up on a recent call is that the bulk of dDOS traffic that took Brian Krebs’ website down was from various Internet of Things devices. Security cameras, DVD players, televisions, lightbulbs and other connected devices were part of the problem. It’s a huge issue, and one that cannot simply be mitigated by just ISPs and providers. But convincing individuals to secure their lightbulbs can be a challenge, we can’t even protect their computers completely. Convincing companies to stop providing default usernames and passwords or using the same keys for every device is another challenge.
These are big issues that we’re going to have to deal with.
Last night, with 100 million of my virtual friends and a small group of local ones, I watched the first Presidential debate. Part of the debate was about cyber security. To misquote Vice President Biden, “Cybersecurity is a big freaking deal.” We have nation states, and groups with the resources of nation states, conducting covert operations online. We have hacking, compromises, bonnets and other malicious activity occurring every, single day. And, the more complex the site and the more users it has the more likely it is to be compromised. Cybersecurity is a critical part of national security and our own individual security. We must take it seriously and we must address it.
Now, I’ll be honestI don’t think there is a solution to the problem. I think, though, that there are hundreds of things we can do as individuals, as companies, as nations, as volunteer organizations, as NGOs and as coalitions to solve different parts of the problem. We all need to think about what it is and who’s doing the bad stuff.
It’s common to think of hackers as lonely boys in basements who have too much time and too little to do. Back in the ancient days of the spam wars some folks referred to them as “chickenboners“: beer drinking rednecks who ate fried chicken and threw the bones on the floors of their trailers. The reality even then, though, was that many spammers ran businesses and made a lot of money. Admittedly, the descriptions of how the business was run are cringe inducing and full of illegal activity.
Now, much of the hacking is actually organized crime outside the US. This makes it hard to address successfully through legal channels.
It’s all very complicated. But I think we can agree security is a big deal. We are all part of the solution, by securing our sites and our personal devices. We’re also part of the solution by paying attention to the larger issues and events going on around us.
 
 
 
 

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This month in email: February 2014

After a few months of hiatus, I’m resurrecting the this month in email feature. So what did we talk about in February?
Industry News
There was quite a bit of industry news. M3AAWG was in mid-February and there were actually a few sessions we were allowed to blog about. Gmail announced their new pilot FBL program. Ladar Levinson gave the keynote talking about the Lavabit shutdown and his new darkmail program. Brian Krebs won the Mary Litynski award for his work in investigating online security issues. The 4 major mailbox providers talked about their spam filters and spam filtering philosophy.
February was also the month where different companies evaluated their success or failure of products. LinkedIn announced the shutdown of their Intro product and Facebook announced the shutdown of their Facebook.com email service.
Security Issues
Cloudmark published their 2013 report on the Global Spam Threat and we discovered that the massive Target breach started through phishing. I also noticed a serious uptick in the amount of phishing mails in my own mailbox. There is  new round of denial of service attacks using NTP amplification. We provided information on how to secure your NTP servers.
Address Collection
The Hip Hop group De La Soul released their entire catalog for free, online, using a confirmed opt-in email process. On the flip side, the M3AAWG hotel required anyone logging into the wifi network to give an email address and agree to receive marketing mail. We also discovered that some political mailing lists were being used in ways the politicians and recipients didn’t expect.
Email Practices
I talked about how to go about contacting an ISP that doesn’t have a postmaster page or a published method of contact. Much of that information is actually relevant for contacting ISPs that do have a contact method, too. Finally, I talked about how ISPs measure engagement and how that’s significantly different from how ESPs think it is.
 

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Abuse, triage and data sharing

The recent subscription bombs have started me thinking about how online organizations handle abuse, or don’t as the case may be. Deciding what to address is all about severity. More severe incidents are handled first. Triage is critical, there’s never really enough time or resources to investigate abuse.
biohazardmail
What makes an event severe? The answer is more complicated that one might think. Some of the things that ISP folks look at while triaging incoming complaints include:

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Internet security is national security?

This popped up on my FB feed yesterday.
2016-08-04_16-27-53
What say you? Do we need to create a major effort to improve online security? What challenges do you see to making it work?
Edit: After I published this, I found an article stating that 3.7 million people had their personal health information compromised in a recent attack.

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