ESPC meeting

Yesterday I had the pleasure of attending my first ESPC semi-annual meeting. I was scheduled to talk on a panel  about list hygiene with a couple vendors. Because some folks didn’t make it, I also sat on the panel talking about blocklists.
It was a fun day. I got to meet and talk with some colleagues I haven’t seen in an age. And I met some new faces and had interesting interactions.
One bonus from the day is I really got the chance to talk with some of the list hygiene vendors that were on the panel with me. Afterwards, we spent a good hour just discussing the space and the players in it. I learned a lot from that conversation. Previously, I’d kept the list hygiene vendors at arms length. My experiences with them and with their products weren’t very positive. My experience has primarily been with clients who have used these services and not gotten what they thought they were paying for. I have also seen some internet-abusive behavior from a few. Many years ago a few of the companies approached me for deliverability advice as they were running into consistent blocking.
All of these things led me to the conclusion that it was a part of the email space I didn’t want much to do with.
Yesterday, though, I learned that there were vendors in the space that focused very much on being a net benefit to the overall network. Both Webbula and Kickbox, who were on the panel with me, have policies and processes designed to make it unattractive for spammers to sign up for their services. We did agree there were problems with some of the vendors in the space, but I realized that some is not all.
It was a good meeting, I’m glad I went.

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Industry news

Just some stuff going on around email that probably merit a mention but not a whole blog post.
talkingforblog
Next Tuesday at 1 eastern I’ll be giving a webinar on the subscription bombing and discussing what companies can do to mitigate the problem.
Google is working on new “invisible” captchas, that separate out humans from bots without humans having to do anything.
EmailonAcid created an interactive puzzle email.
Return Path acquired Email Copilot. Then laid off approximately 60 employees citing restructuring (no links for this one, but emails were sent to customers and someone forwarded me a copy).
Mailchimp sent 1.5 billion emails on Black Friday, and published stats and information about how well they delivered and performed.
 

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5 Simple Tricks to Reach the Inbox

I saw a post over on LinkedIn today. It was from an ESP, talking about their simple tips and tricks for getting into the inbox. The laughable bit was half the “tricks” had nothing to do with getting to the inbox, but rather were about enticing people to open the mail once it’s gotten to the inbox.
There are no “tricks” to getting to the inbox. There used to be some tricks. But the ISPs figured them out and protect against them.

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Upcoming events

Next month I’ll be in London for the Email Innovations Summit. This will be an updated version of what you need to know to talk with technical folks.
In early December I’ll be doing a DMA webinar discussing the subscription bombings. That’s still in the works.
I’m looking at some events for next year. I am planning on being at M3AAWG in San Francisco in February.
I’m looking at others, too. What are your favorite events?

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