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Monthly Archives: May 2017

April 2017: The Month in Email

April was a big travel month for us. I went to Las Vegas for meetings around the Email Innovations Summit and to New Orleans, where Steve spoke on the closing keynote panel for the EEC conference. I wrote several posts this month about privacy and tracking, both in email and in other online contexts. It’s […]

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ESPC meeting

Yesterday I had the pleasure of attending my first ESPC semi-annual meeting. I was scheduled to talk on a panel  about list hygiene with a couple vendors. Because some folks didn’t make it, I also sat on the panel talking about blocklists. It was a fun day. I got to meet and talk with some […]

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Text to Image ratios in email

One of the questions I get from folks about delivery is what the optimal text to image ratio there should be in an email. I’ll be honest, I hate this question. Why? Because the question is actually irrelevant. I’ve seen companies with a single image and no text get to the inbox. I’ve seen companies […]

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… and bad acquisition practices

I talked last week about how incentivizing people to sign up for your mailing list could be effective when it’s done well. This week I’m staying at a Large International Hotel Chain and I’ve got a great example of what happens when it’s done poorly. The “free” wifi requires you to join the hotel’s loyalty […]

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