A lot of email providers are rolling out changes to their systems. Some of these changes are so they will comply with GDPR. But, in other cases, the changes appear coincidental with GDPR coming into effect. It seems, finally, some attention is being paid to the mail client. Over the last few years the webmail providers have tried to upgrade their interface. Many of the upgrades are about...
A number of companies in the email industry have been working on a way to better identify authenticated emails to users. One proposal is Brand Indicators for Message Identification (BIMI). A couple weeks ago, Agari announced a pilot program with some brands and a number of major consumer mail providers. These logos should be available in the Yahoo interface now and will be rolling out at other...
One thing I really like about going to conferences is they’re often one of the few times I get to sit and think about the bigger email picture. Hearing other people talk about their marketing experiences, their email experiences, and their blocking experiences usually triggers big picture style thoughts. Earlier this week I was at Activate18, hosted by Iterable. The sessions I attended were...
Vala from Salesforce shared this infographic this morning.
(from Statista)
It estimates that in one minute on the 2017 Internet there were 25,000 tweets, 3.8 million google searches, 29 million SMS messages and 156 million emails sent.
Email is still a pretty vibrant messaging channel.
AOL has disabled the IP reputation check and the rDNS lookup on their postmaster pages. Given AOL isn’t handling the first mail hop any longer, this makes perfect sense. They simply don’t have the kind of data they did when they were handling mail directly from the sender MTA. There’s no information, yet, on whether or not that functionality will be added / replicated over at...
Today I was chatting with a potential client who is in the middle of a frustrating warmup at Gmail. They’re doing absolutely the right things, it’s just taking longer than anyone wants. That’s kinda how it is with Gmail, while their algorithm can adapt quickly to changes. Sometimes, like when you’re warming up or trying to change a bad reputation, it can take 3 – 4...
I got a piece of B2B spam last week that showed in several different ways why spam isn’t going away any time soon. Systemic problems dealing with abuse at scale at Google. Ethics problems at Cloudflare. Problems dealing with abuse at scale at Amazon. Cultural problems in India, several times over. Buckle up. The spam content The spam email itself looks pretty much like any business email...
The Yahoo bounce problem has been resolved. There were erroneous ‘554: this user does not have a yahoo.com account’ between March 14 and March 16. If you attempted to send mail and received this bounce during that time you can reactivate the address in your database. Most ESPs should be able to help you with this. Moving forward, though, these bounces are valid and addresses should be...
I’ve had a lot less opportunity to blog at the recent M3AAWG conference than I expected. Some of it because of the great content and conversations. Another piece has to do with lack of time and focus to edit and refine a longer post prompted by the conference. The final issue is the confidential nature of what we talk about. With that being said, I can talk about a discussion I had with...
I still don’t have any solid information on the cause of the Yahoo bounces. I do know that folks inside Yahoo are looking into the issue. However, multiple people (including my clients) are reporting that the addresses that are bouncing have very recent click and open activity. Other reports say these addresses deliver on a resend. It looks like my advice yesterday was incorrect. I’m...
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