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September 13, 2017

August 2017: The month in email

By laura

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13September

Hello! Hope all are keeping safe through Harvey, Irma, Katia and the aftermath. I know many people that have been affected and are currently out of their homes. I am proud to see so many of my fellow deliverability folks are helping our displaced colleagues with resources, places to stay and money to replace damaged property. Here’s a mid-month late wrapup of our August blog posts. Our favorite...

September 11, 2017

Google Postmaster bad IP reputation

By laura

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11September

There are widespread reports this morning (9/11/17) that Google postmaster tools is showing bad IP reputation for IPs starting on 9/9. This issue is affecting just about everyone. Looking through my client’s postmaster pages, I’m seeing red for IP reputation on every client. Even my clients with generally good reputation are seeing bad reputation since 9/9.  This looks like a...

September 8, 2017

What's going on with your SBL listing?

By laura

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08September

This popped up on my Facebook memories this morning. I don’t post about client events very often, but given I can’t remember even what client this is, I don’t think I’m revealing too much info. FB memory from a few years ago. I’m dealing with a client who has a pretty big SBL listing. They’re going through a lot of contortions to fix the problems the SBL is...

September 7, 2017

Equifax compromise and their insecure response

By laura

5 Min read

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07September

Today it was announced that someone infiltrated Equifax earlier this year and stole 143,000,000 identities. These identities include names, birthdates, and addresses, at a minimum. Details are available at your favorite news site. What I want to talk about is the website they’ve put up to address the issue. This website is Yet Another Example of how the financial services industry trains...

September 6, 2017

Who didn't invent email, part 2

By laura

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06September

Back in 2014, Steve wrote an article discussing Shiva Ayyadurai,and his claims that he was the inventor of email. In that article he links to a number of articles from Techdirt. Earlier this year, Shiva sued Floor64, the parent company of Techdirt, as well as Michael Massnick the Founder, CEO and editor and Leigh Beadon, a writer for Techdirt. (Original Complaint pdf from ReCAP). Ars Technica has...

September 5, 2017

Improving Gmail Delivery

By laura

3 Min read

2 comments

05September

Lately I’m hearing a lot of people talk about delivery problems at Gmail. I’ve written quite a bit about Gmail (Another way Gmail is different, Gmail filtering in a nutshell, Poor delivery at Gmail but no where else, Insight into Gmail filtering) over the last year and a half or so. But those articles all focus on different parts of Gmail delivery and it’s probably time for a...

September 4, 2017

Spam-infused Mai-Tai

By steve

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04September

Happy Labor Day! Celebrate it with the perfect email-themed cocktail – a spam-infused Mai Tai, served in the traditional glass. A speciality of the Duck Inn in Chicago, it’s made from a fat-washed dark rum: Slice Spam thin and lay the slices onto a small sheet pan. Cover with 5oz of melted lard. Bake at 250 degrees for one hour, or until the Spam is thoroughly browned. Fine strain...

August 31, 2017

A decade of blogging

By laura

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31August

August 2017 marks 10 years of blogging. In that time we’ve written almost 2200 posts. We’ve had millions of visitors. My first blog post was a bit of a cliche. The first real content on the blog was a post about the 7th circuit court of appeals ruling in the E360 v. Spamhaus lawsuit. I continued following that case for the next 4 years as various arguments, filings, and rulings were...

August 30, 2017

Mandatory TLS is coming

By steve

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30August

Well, not exactly mandatory but Chrome will start labeling any text or email form field on a non-TLS page as “NOT SECURE”. Chrome 62 will be released as stable some time around October 24th. If you want to avoid the customer support overhead then, regardless of whether any of the information on a form is sensitive, you should probably make sure that all your forms are accessible via...

August 28, 2017

Maybe they're just not that into you?

By steve

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28August

In April of last year I created a new twitter account. I can’t remember exactly why, but it was a throwaway created to look at some aspect of how twitter interacts with new accounts. As part of the account creation process I gave Twitter an email address. They sent me a confirmation message right away: I didn’t click the button. Four months later they sent me another confirmation...