Recent Posts

Deliverability Summit 2024

We just got back from Amsterdam a couple of days ago, after attending the Deliverability Summit.

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Anatomy of a Received header

When trying to find out why Something Went Wrong during delivery of an email we sometimes want to look at the route by which it was delivered.

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Looking back, looking forward

Six years ago today I wrote here “Spam isn’t going away“, talking about systemic problems at Google, Cloudflare and Amazon and in India.

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Errors in DKIM records

TXT Records

DKIM public keys live in DNS TXT records. A DNS TXT record contains strings of text, and each string is limited to be no more than 255 characters long.

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One-click unsubscribe

The worst thing about the yahoogle requirements has been their use of the term “one-click unsubscribe”. It’s an overloaded term that’s being used here to mean RFC 8058 in-app unsubscription. That’s a completely different thing to what one-click unsubscription has been used to mean for decades, often in the context of complying with legal requirements around unsubscription.

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Don’t trust Gmail’s Show Original

It’s not always easy to know what the actual headers and body of an email as sent look like. For a long time accepted wisdom was that you could send a copy to your gmail account, and use the Show Original menu option to, well, see the original message as raw text.

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Are you a grown-up sender?

Yes, it’s another yahoogle best practices post.

Google divide their requirements for senders into those sending more than 5,000 messages a day, and those sending less.

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Yahoogle FAQs

Just a very, very short post with links to the Yahoo and Google requirements FAQs. Given I can’t ever remember them I’m guessing lots of y’all can’t either.

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Answers to your questions about the new Yahoo and Google technical requirements

On January 9th at 6pm GMT, 1pm EST and 10am PST I’ll be speaking with Nout Boctor-Smith of Nine Lives Digital about the new Yahoo and Google technical requirements.

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About My Email

Happy 2024, everyone!

We’ve released a shiny new tool to let folks self-check a lot of common questions we see about email requirements.

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