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Tag: AOL

Where’s AOL?

I hear almost nothing about AOL from clients and potential clients these days. I hear a lot from AOL users who are confused and don’t understand that I am not AOL support (I’m not. Really. I can’t help you.). But I hear almost nothing from clients. There are three possibilities I can think of for […]

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Mythbusting deliverability and engagement

Yesterday I published an article talking about an engagement webinar hosted by the EEC and DMA. I made a couple predictions about what would be said. ISPs do monitor engagement, even if they do it differently than senders thought. Engagement is important for inbox delivery at some ISPs. Different ISPs have different ways of making […]

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Email predictions for 2015

Welcome to a whole new year. It seems the changing of the year brings out people predicting what they think will happen in the coming year. It’s something I’ve indulged in a couple times over my years of blogging, but email is a generally stable technology and it’s kind of boring to predict a new […]

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A new way of reading email

Fastcompany reports that AOL has a new webmail client “Alto” that changes how email is read and received. Alto is divided into two main windows: a streamlined column of mail that matters, and a grid of tiles for navigating leftover inbox clutter. In Alto, many messages and files are automatically and neatly aggregated into tiles […]

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How useful are feedback loops

Things are extremely busy here and blogging is going to be light for a few weeks. I’ll be reposting some older blog posts that are still relevant for today’s email senders. Today’s post is a repost from November 2008. I look at the whys and hows of FBLs, address some of the objections people had to […]

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The more things change

I was doing some research about the evolution of the this-is-spam button for a blog article. In the middle of it, I found an old NY Times report about spam from 2003. At the same time, the argument is intensifying over what represents legitimate e-mail, particularly when it ends up being blocked by an antispam […]

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DMARC and organizations

Comcast recently published a statement on DMARC over on their postmaster page. The short version is that Comcast is publishing a DMARC record, but has no current intentions to publish a p=reject policy for Comcast user email. Comcast will be publishing a p=reject for some of their domains that they use exclusively to communicate with […]

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AOL admits to security breach

According to Reuters AOL has admitted there was a breach of their network security that compromised 2% of their accounts. Users are being told to reset their passwords, and security questions. AOL started investigating the attack after users started reporting an uptick in spam from aol.com addresses. This spam was using @aol.com addresses to send mail […]

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AOL publishes a p=reject DMARC record

Yesterday I mentioned that there were reports of a compromise at AOL. While the details are hazy, what has been reported is that people’s address books were stolen. The reports suggest lots of people are getting mail from AOL addresses that they have received mail from in the past, but that mail is coming from […]

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AOL compromise

Lots of reports today of a security problem at AOL where accounts are sending spam, or are being spoofed in spam runs or something. Details are hazy, but there seems to be quite a bit of noise surrounding this incident. AOL hasn’t provided any information as of yet as to what is going on.

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