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Tag: esp

VerticalResponse acquired

The acquisition of email service providers continues. Last week Deluxe (yes, the check printing people) acquired Vertical Response. This appears to be positioning themselves to improve their collection of business services to include email marketing.

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Just… make it stop

It used to be when I’d send in a complaint to an ESP, I’d want them to take it seriously. To actually fix their customer problems. To stop their customers from spamming. To fix the broken process that resulted in their customer thinking I asked for email. These days? These days I just want the […]

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Spamming ESPs: the followup

Campaign Monitor contacted me about yesterday’s post. The phrasing I picked out of the spammers AUP matched their AUP quite closely. In fact, if you plug the AUP into Google, Campaign Monitor comes up as one of the first hits. It was not Campaign Monitor I was talking about. In fact, the ESP I received […]

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Where do you accept reports?

One of the things that is most frustrating to me about sending in spam reports is that many ESPs and senders don’t actively monitor their abuse address. A few months ago I talked about getting spam from Dell to multiple email addresses of mine. What I didn’t talk about was how badly broken the ESP […]

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Spear phishing

It’s been about a year since people started publicly talking about spear phishing attacks against ESPs and major emailers. There was a lot of energy put into talking about how to protect against future attacks. I have to wonder, though, how much of that talk translated into action? What processes do you have in place […]

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What’s the best ESP?

I often get clients and potential clients asking me to tell them what the absolute best ESP is. “You’re an expert in the field, which ESP will give me the best inbox delivery?” The thing is, there isn’t an answer to that question. ESPs have expertise in sending large amounts of mail.  All have staff […]

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Whatcounts acquires Blue Sky Factory

As has been announced across the email industry, Whatcounts has acquired Blue Sky Factory.

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First spam to Epsilon leaked address

This morning I received the first two spams to the address of mine that was compromised during the Epsilon compromise back in April. Actually, I received two of them. One was the “standard” Adobe phish email. The other was similar but referenced Limewire instead of Adobe. Have you heard the big news? Limewire has shut […]

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ESPs being targeted

There has been an ongoing, concerted attack against ESPs recently. Today ReturnPath published some of what is known about the attack. This is an organized, deliberate, and destructive attack clearly intent on gaining access to industry-grade email deployment systems. Further, the potential consequences should ESP client mailing lists be compromised at this time of the […]

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Return Path Changes certification standards

Return Path recently announced changes to their certification program. They will no longer be certifying 3rd party mailers. We will no longer certify mail streams which are strictly comprised of “third-party marketing” email (e.g., email-based advertising that is not accompanied by content and is sent on behalf of a different company than the one to […]

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  • AOL compromise

    Lots of reports today of a security problem at AOL where accounts are sending spam, or are being spoofed in spam runs or something. Details are hazy, but there seems to be quite a bit of noise surrounding this incident. AOL hasn't provided any information as of yet as to what is going on.4 Comments


  • ReturnPath on DMARC+Yahoo

    Over at ReturnPath Christine has an excellent non-technical summary of the DMARC+Yahoo situation, along with some solid recommendations for what actions you might take to avoid the operational problems it can cause.No Comments


  • AOL problems

    Lots of people are reporting ongoing (RTR:GE) messages from AOL today.  This indicates the AOL mail servers are having problems and can't accept mail. This has nothing to do with spam, filtering or malicious email. This is simply their servers aren't functioning as well as they should be and so AOL can't accept all the mail thrown at them. These types of blocks resolve themselves. 1 Comment


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