Last week Gmail started contacting ESPs that signed up for their new FBL with more information on how to set up mailings to receive FBL emails. One of the struggles some ESPs are having is the requirement for DKIM signing. Many of the bigger ESPs have clients that sign with their own domains. Gmail is […]
Promoted from yesterday’s comments, Spamhaus comments on my discussion of filtering companies getting tired of ESPs. You hit the nail square on, Laura. As Laura knows but many here might not, I am with the Spamhaus project. At one time I was leading efforts to clean up ESP spam. I am not deeply involved with […]
Last week I blogged about the changes at ISPs that make “ISP Relations” harder for many senders. But it’s not just ISPs that are making it a little more difficult to get answers to questions, some spam filtering companies are pulling back on offering support to senders. For instance, Cloudmark sent out an email to […]
The acquisition of email service providers continues. Last week Deluxe (yes, the check printing people) acquired Vertical Response. This appears to be positioning themselves to improve their collection of business services to include email marketing.
It used to be when I’d send in a complaint to an ESP, I’d want them to take it seriously. To actually fix their customer problems. To stop their customers from spamming. To fix the broken process that resulted in their customer thinking I asked for email. These days? These days I just want the […]
Reports today say that Salesforce is buying Exacttarget for around 2.5 billion dollars. The offer for $33.75 per share in cash is 53 percent more that ExactTarget’s closing price yesterday. The transaction has been unanimously approved by the boards of directors of both companies, according to a statement today.
Clients and random people often ask me to recommend an ESP based on “the best delivery.” I usually point out that most of the reputable ESPs are similar in terms of their delivery. There aren’t many widely used reputation services that block based on ESPs unless there is long term and ongoing problem from the […]
Today’s question comes from Leslie J. Just how difficult is it for a small business that runs a highly compliant mailing system to find their way onto whitelists at the big freemail/spam filter providers? It seems utterly impossible meaning man hours are completely wasted messing around with subjects and content when if the same business sends the […]
Campaign Monitor contacted me about yesterday’s post. The phrasing I picked out of the spammers AUP matched their AUP quite closely. In fact, if you plug the AUP into Google, Campaign Monitor comes up as one of the first hits. It was not Campaign Monitor I was talking about. In fact, the ESP I received […]
In my mailbox there is a definite uptick in spam from ESPs advertising their services. Today’s email was from a company that has the following in their anti-spam policy: To send email to anyone using [ESP name], you must have clearly obtained their permission. We consider qualifying methods for obtaining permission are as follows: An […]