Cloudmark has an interesting discussion about the Report Spam button and how it’s used.
June 29, 2012
Report Spam button
29June
February 9, 2012
Unsolicited feedback
09February
Those of us in the email space often have opinions about volume and frequency and opt-in and everything involved in email marketing. What we don’t always have is the luxury of receiving unsolicited feedback from recipients. Every once in a while I find a post online that is that unsolicited feedback from someone. Today a poster on reddit describes his experience with signing petitions and...
September 16, 2011
Denial
16September
I come up against a lot of denial when talking with people about spam and email. It makes sense, nobody likes spam. Nobody wants to send spam. And I do understand the initial denial when they hear “you’re mail looks like spam” or “you spammed me.” It often takes overwhelming evidence to convince some senders that their mail is spam. I’ve talked before about...
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