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Tag: feedback

Report Spam button

Cloudmark has an interesting discussion about the Report Spam button and how it’s used.

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Unsolicited feedback

Those of us in the email space often have opinions about volume and frequency and opt-in and everything involved in email marketing. What we don’t always have is the luxury of receiving unsolicited feedback from recipients. Every once in a while I find a post online that is that unsolicited feedback from someone. Today a […]

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Denial

I come up against a lot of denial when talking with people about spam and email. It makes sense, nobody likes spam. Nobody wants to send spam. And I do understand the initial denial when they hear “you’re mail looks like spam” or “you spammed me.” It often takes overwhelming evidence to convince some senders […]

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