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Tag: friendly from

Friendly email addresses

Most of the time when we’re talking about email addresses, we’re talking about the actual user@domain format that’s used to send mail over the wire, but that’s not how we most often see them. When they’re used in a To: or From: header they’re usually associated with a display name – the “real name” of the […]

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The anatomy of From:

Compared with some of the more complex pieces of the email protocol the From: header seems deceptively simple. But I’ve heard several people be confused about what it’s made up of over the past couple of months, so I thought I’d dig a bit deeper into how it’s defined and how it’s used in practice. […]

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Another reason not to use no-reply@

A story from someone handling support at a UK company that regularly sends out transactional email with no-reply@company in the From: line. [A] guy emailed in and started off the RMA process on a motherboard that was dead. A month later this guy rings up the store and starts yelling and cursing saying his motherboard […]

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Changes at Yahoo

Deliverability.com has a blog post from Naeem Kayani at Adknowledge about the recent Yahoo changes. They point to the reputation of the From: address as a factor. I’m not sure anyone knows what exactly Yahoo is doing, but the suggestions from Naeem are good ones.

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Sending mail from unread email addresses

Some marketers, even large marketing companies, send mail from email addresses that are unread. Justin Premick posted a list of reasons this is a very, very bad idea. Be sure to read the comments, too.

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What is an email address? (part one)

Given we deal with email addresses every day, dozens or thousands or millions of them, it seems a bit strange to ask what an email address is – but given some of the problems people have with the grubbier corners of address syntax it’s actually an interesting question. There are two real standards that define […]

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