BLOG

Tag: from address

Null sender address

A question came up on the email geeks slack channel about empty from addresses. I asked if they meant the 5321 or 5322 from address which prompted a question about if you could even have a null 5321 from. Yes, you can and it’s commonly used for some types of email. 5321.from is the bounce […]

No Comments

Another reason not to use no-reply@

A story from someone handling support at a UK company that regularly sends out transactional email with no-reply@company in the From: line. [A] guy emailed in and started off the RMA process on a motherboard that was dead. A month later this guy rings up the store and starts yelling and cursing saying his motherboard […]

No Comments

Getting it so wrong

One of the things I notice is when vendors send me badly formatted emails. There’s one vendor of ours that gets it so wrong I find it offensive to receive their mails. Not only have they not managed to invoice or process payments correctly for months, but their billing emails come to me with one […]

No Comments