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Google Postmaster Tools

Earlier this month Google announced a new set of tools for senders at their Postmaster Tools site. To get into the site you need to login to Google, but they also have a handy support page that doesn’t require a login for folks who want to see what the page is about. We did register, but […]

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Google Apps for ISPs is gone

Google Apps for ISPs is being shut down. While this was a scheduled end of life, apparently some users weren’t notified (always keep the contact email address up to date at your vendor!) and other users were told that it would be discontinued in July and were surprised when their service was turned off a month earlier […]

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December 2014: The month in email

2014 has been a busy and exciting year at Word to the Wise (look for more on that in a year-end wrap-up post next week!) and this month was particularly thrilling for us as we officially doubled our size with the addition of Josh and Meri on our client services team. If you’re a regular […]

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Transcript of Google hearing

I’ve not had a chance to read it, yet, but the transcript of the September hearing for the wiretapping case against Google is available. (pdf download)

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This month in email: September 2013

Looking back through the month of September there were a couple things talked about on the blog. Legal cases discussed I wrote quite a bit about the Google wiretapping case. In this potential class action suit, a number of plaintiffs are suing Google for intercepting emails in violation of the federal wiretapping statutes and state wiretapping […]

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Google wiretapping case, what the judge ruled

Yesterday I reported that the judge had ruled on Google’s motion to dismiss. Today I’ll take a little bit deeper look at the case and the interesting things that were in denial of the motion to dismiss. Google is being sued for violations of federal wiretapping laws, the California invasion of privacy act (CIPA) and […]

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Judge sides with plaintiff, refuses to dismiss wiretapping suit against Google

Judge Koh published her ruling on Google’s motion to dismiss today. It’s a 43 page ruling, which I’m still digesting. But the short answer is that Google’s motion was denied almost in total. Google’s motion was granted for two of the claims: that email is confidential as defined by the California Invasion of Privacy Act […]

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Questions on Google lawsuit post

A couple questions in the previous discussion thread about the Google privacy case. Both concern permission granted to Google to scan emails. Google’s stance about this is fairly simple. Gmail users give explicit permission for their mail to be scanned. People who send mail to Gmail users give implicit permission for their mail to be […]

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No expectation of privacy, says Google

I spent yesterday afternoon in Judge Koh’s courtroom listening to arguments on whether or not the class action suit against Google based on their scanning of emails for advertising purposes can go forward. This is the case that made news a few weeks ago because Google stated in their brief that users have “no expectation […]

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Is Google failing DKIM keys shorter than 512 bits?

Today’s Wednesday question comes from Andrew B. and got pushed to Thursday so I could check a few more facts. Have @Gmail yet confirmed the @ReturnPath story that they’ll start failing weak DKIM sigs? RP cites no source: http://goo.gl/Rb5to  @hey4ndr3w The answer is that no one from Gmail has publicly confirmed that they’re failing to […]

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  • Ongoing Yahoo delays

    I've been hearing from folks over the last few days that they're seeing an uptick in deferrals from Yahoo! The deferrals are not uniform. ESPs report they're seeing some, but not all, customers affected. Other ESPs aren't seeing any changes. It's not just you. But it would be very worthwhile to dig into engagement and other stats. It's possible this is a new normal at Yahoo! and they're tightening filters to catch mail that doesn't fit their standards but was previously difficult to filter.No Comments


  • AOL starts using Sender Score Certification

    Good news for Sender Score Certified IPs. Return Path recently announced that AOL has joined the list of ISPs offering preferential treatment to certified IPs.  1 Comment


  • iCloud Service Disruption

    40% of iCloud users were affected this morning during a service disruption between 2:15AM and 9:30AM. Apple System StatusNo Comments


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