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10 things every mailer must do

A bit of a refresh of a post from 2011: Six best practices for every mailer. I still think best practices are primarily technical and that how senders present themselves to recipients is more about messaging and branding than best practices. These 6 best practices from 2011 are no longer best, these days, they’re the absolute minimum […]

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Email design resources

One of the more frequent questions I get that I can’t answer is how to design a good email. Design is just not my strong point and outside actually getting the HTML right, what an email looks like doesn’t have a whole lot to do with delivery. It was pointed out to me today that […]

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Mail that looks good on desktop and mobile

Over the weekend I noticed a new CSS framework aimed at email rather than web development, “Antwort“. This isn’t the first or only framework for email content, but this one looks simple and robust, and it allows for content that doesn’t just adapt for different sized displays but looks good on all of them. The […]

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Six best practices for every mailer

People get into all sorts of details when talking about best practices. But so much of email depends on the type of email and the target market and the goals of the sender. It’s difficult to come up with universal best practices. I’ve said in the past that I think that best practices are primarily […]

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Character encoding

This morning, someone asked an interesting question. Last time I worked with the actual HTML design of emails (a long time ago), <head> was not really needed. Is this still true for the most part? Any reason why you still want to include <head> + meta, title tags in emails nowadays? There are several bits […]

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Creating effective links

CampaignMonitor blogged today about an email they sent out that triggered the Thunderbird “this might be a scam” filter. After a bit of tweaking, we discovered that Thunderbird systematically throws up this alert when it sees a URLs in your HTML email copy. In this case, we had made the mistake of adding the following […]

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HTML in email

Steve and I were talking this afternoon about HTML in email. He wanted to know what headers I looked for in the HTML portion of an email. A good question, as I’ve seen everything from a full doctype declaration through to just <body> tags.. All of them seem to render OK in various mail clients […]

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  • OTA joins the ISOC

    The Online Trust Alliance (OTA) announced today they were joining forces with the Internet Society (ISOC). Starting in May, they will operate as an initiative under the ISOC umbrella. “The Internet Society and OTA share the belief that trust is the key issue in defining the future value of the Internet,” said Internet Society President and CEO, Kathryn Brown. “Now is the right time for these two organizations to come together to help build user trust in the Internet. At a time when cyber-attacks and identity theft are on the rise, this partnership will help improve security and data privacy for users,” added Brown.No Comments


  • Friday blogging... or lack of it

    It seems the last few Friday's I've been lax on posting. Some of that is just by Friday I'm frantically trying to complete all my client deliverables before the weekend. The rest of it is by Friday I'm just tired. Today had the added complication of watching the Trumpcare debate and following how (and how soon) it would affect my company if it passed. That's been a bit distracting, along with the other stuff I posted about yesterday. I wish everyone a great weekend.1 Comment


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