I mentioned yesterday that sometimes people and software screw up in ways that cause problems. Today I saw an article demonstrating just how bad these issues can be. Florida State University Housing Department sent detailed and confidential violation reports to tens of thousands of students. On Monday, March 14 at around 2 p.m., FSU first became aware that a glitch in the University Housing...
Fast and loose
Politicians often play fast and loose with permission and data. This can cause them all sorts of problems with email delivery at major ISPs. I really expect that politicians buy, sell, transfer, spindle, mutilate and fold data. If they can use it to further their goals, they will. And, many of the consumer protection and privacy laws don’t apply to political groups. The news that...
Be on the lookout
I’m hearing more rumors of ESPs seeing customer accounts being compromised, similar to what happened with The Children’s Place. Experian CheetahMail identified an isolated incident in which someone used a valid client user ID and password to gain access to the client’s email account and transmit an unauthorized and unlawful email. To recipients, the email appeared as a solicitation...
Is your data secure?
Not just secure from outside forces, but also secure from employees? In a recent survey published by Help Net Security, approximately half of all employees said they would take data, including customer data, when leaving a job. This has major implications for ESPs, where employees have access to customer data and mailing lists. There are at least 2 cases that I am aware of where employees have...
iContact lists compromised
iContact has acknowledged that (some) of their customer lists were compromised and that they are investigating. As iContact has chosen not to allow comments on that post, feel free to share comments here.
HT: @aliverson
ESPs leaking email addresses
Two of my tagged email addresses started getting identical pharma spam over the weekend. It is annoying me because I am now getting spam in a mailbox that was previously spam free. The spam is overwhelming the real traffic and I am having to make some decisions about what to do with the email addresses and their associated accounts with the companies I gave them to. One thing I did notice...