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What an election!

Last night was a bit of a shocker and it’s been a total distraction for days. I’m having a hard time focusing on email and insight right now, as I’m sure lots of other people are. All I can do today is share a picture of Grover… who is very happy after he stole my […]

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And… we’re back from London

The Email Innovations Summit in London was a good conference. Much smaller than Vegas, but with a number of very interesting talks. I got to meet a number of folks I’ve only known online and we had some interesting conversations at the conference and at the pub-track in the evenings. I had so many grand […]

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Why care about email?

I got my first email address in the very late 80s. I was an intern at a government agency. I learned a lot there: how to sequence DNA, how to handle radioactive material, how to handle human pathogens, and how to send email. I got my first non-work non-school address in the mid-90s. One of […]

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Back from Vegas

Had a wonderful time at the Email Innovations conference last week. Got a chance to see some familiar faces and meet a lot of new ones. There is so much new and interesting and exciting stuff going on in the world of email. I think we’re hitting another period for real growth and innovation that’s […]

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Phone call of the week

I received a message on our 800 number. “This is Mark from a-website.example. Your customers are complaining to me that they are not getting my mail. And you’re blocking mail from me. Explain this to me!”     I called him back and left a message: “I think you’re confused and I probably can’t help […]

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Network glitches and corrupted VMs

I had a bit of a interesting Friday. I was so glad it was finally the weekend. Saturday we did a bunch of errands, including go visit our servers. See, we’ve been upgrading infrastructure to implement a second type of backup system. Saturday we were doing the last set of upgrades so we could install over the weekend. […]

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What a week!

Yesterday, after 5pm, I was so happy. I was telling folks to have a great weekend. To take time off and relax. Have fun! Don’t work! Enjoy the weather! Then someone pointed out it was only Thursday. But! I got up this morning and got lots of happy Facebook notifications from friends about how TODAY […]

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Happy Holidays

Blogging will be light (or non-existent) for the next week or so. I leave you with Valeria and her first Christmas tree from many years ago. The kittens are older now, we can have a tree complete with lights AND ornaments. See y’all in the new year!

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Holiday season

We’re 10 days out from Christmas, 9 days out from the end of binge-shopping-season (and 11 days out from return season). Unlike previous years, I haven’t heard of any significant delivery challenges. Most of what I’m hearing is the normal day-to-day stuff. There’s a little more of it, but nothing like in years past where […]

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Unexpected break

Sorry for the unexpected break in blogging. Been dealing with some emergencies. Happy 4th to my fellow citizens. Happy late Canada day to all our northern friends. We’ll resume blogging next week.

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  • Vague reports of Yahoo problems

    A number of people, on different forums, have been asking if anyone is seeing a higher bounce rate than usual with Yahoo. Not sure exactly what's going on here. As I understand it, folks are talking with Yahoo about it. If I hear anything more, I'll share. For now, though, if you're seeing a small increase in Yahoo bounces (or other weirdnesses) others are seeing something odd, too.No Comments


  • Responsive design just got easier at Gmail

    Today Gmail announced they are supporting media queries in Gmail and Google Inbox. This should simplify the creation of emails for multiple platforms. The full list of supported rules can be found on the Google Developer Site.No Comments


  • Brief blogging break

    Sorry about the unexpected hiatus. I picked up a cold that really made me feel fuzzy and writing was an exercise in futility. I'll be back Monday. Meanwhile, Oracle bought another ESP (Bronto) when they bought NetSuite.  No Comments


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