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International Women’s Day

Today is International Women’s Day. In recognition of this day, there has been a call for a general woman’s strike. I thought long and hard about how I would participate in this event. Even yesterday I had no clear view of whether or not I would be working today. As a self-employed woman, me not […]

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Blogging

It’s been a wild week here in the US. I have to admit, the current political climate is affecting my ability to blog about email. I’ve always said email is not life or death. And how can I focus on the minutia of deliverability when things are in such turmoil and uncertainty? There are many […]

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What an election!

Last night was a bit of a shocker and it’s been a total distraction for days. I’m having a hard time focusing on email and insight right now, as I’m sure lots of other people are. All I can do today is share a picture of Grover… who is very happy after he stole my […]

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And… we’re back from London

The Email Innovations Summit in London was a good conference. Much smaller than Vegas, but with a number of very interesting talks. I got to meet a number of folks I’ve only known online and we had some interesting conversations at the conference and at the pub-track in the evenings. I had so many grand […]

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Why care about email?

I got my first email address in the very late 80s. I was an intern at a government agency. I learned a lot there: how to sequence DNA, how to handle radioactive material, how to handle human pathogens, and how to send email. I got my first non-work non-school address in the mid-90s. One of […]

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Back from Vegas

Had a wonderful time at the Email Innovations conference last week. Got a chance to see some familiar faces and meet a lot of new ones. There is so much new and interesting and exciting stuff going on in the world of email. I think we’re hitting another period for real growth and innovation that’s […]

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Phone call of the week

I received a message on our 800 number. “This is Mark from a-website.example. Your customers are complaining to me that they are not getting my mail. And you’re blocking mail from me. Explain this to me!”     I called him back and left a message: “I think you’re confused and I probably can’t help […]

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Network glitches and corrupted VMs

I had a bit of a interesting Friday. I was so glad it was finally the weekend. Saturday we did a bunch of errands, including go visit our servers. See, we’ve been upgrading infrastructure to implement a second type of backup system. Saturday we were doing the last set of upgrades so we could install over the weekend. […]

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What a week!

Yesterday, after 5pm, I was so happy. I was telling folks to have a great weekend. To take time off and relax. Have fun! Don’t work! Enjoy the weather! Then someone pointed out it was only Thursday. But! I got up this morning and got lots of happy Facebook notifications from friends about how TODAY […]

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Happy Holidays

Blogging will be light (or non-existent) for the next week or so. I leave you with Valeria and her first Christmas tree from many years ago. The kittens are older now, we can have a tree complete with lights AND ornaments. See y’all in the new year!

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  • Indictments in Yahoo data breach

    Today the US government unsealed an indictment against 2 Russian agents and 2 hackers for breaking into Yahoo's servers and stealing personal information. The information gathered during the hack was used to target government officials, security employees and private individuals. Email is so central to our online identity. Compromise an email account and you can get access to social media, and other accounts. Email is the key to the kingdom.No Comments


  • Blogging

    It's been a wild week here in the US. I have to admit, the current political climate is affecting my ability to blog about email. I've always said email is not life or death. And how can I focus on the minutia of deliverability when things are in such turmoil and uncertainty? There are many things I want to write about, including some resources for those of us who are struggling with the current administration and changes in the US. What we can do. What we must do.  It just takes work and focus I don't have right now.    1 Comment


  • Email trends for 2017

    Freshmail has published a list of email marketing trends for 2017 from some of their favorite experts. I am honored to be included. Go check it out!No Comments


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