I was on a call with a client today and they wanted to talk about the handshake agreement about bounce handling I mentioned last week. As I started to really talk about it, I realised how much has changed in the years since that meeting. It was a bit of the wild west of email and spam. CAN SPAM didn’t exist. Gmail didn’t exist. Global email volume, even including spam probably...
This is the time of year when everyone starts posting their predictions for the coming year. Despite over a decade of blogging and close to 2500 blog posts, I have’t consistently written prediction articles here. Many years I don’t see big changes on the horizon, so there’s not a lot to comment on. Incremental changes are status quo, nothing earth shattering there. But...
Late last year Litmus invited me to contribute to a whitepaper they were putting together about email in 2020. Today, they released Email Marketing in 2020. I am honored to be included in the list of experts that they chose. One of the things I find so so much fun in participating in this type of joint project is seeing what other people’s visions are. When Chad first contacted us, his...
This morning I had the pleasure of participating in the SparkPost 10 experts in 50 minutes webinar. I am honored to be included with such a smart group of forward thinking leaders in the email space. The webinar was also live tweeted using #emailpros. I’ve put together some of my favorite tweets from today. What was fun for me was listening to the similarities and differences in our views...
I don’t always do predictions posts, even though they’re popular. Most years I skip them because I don’t see major changes in the email space. And, I’m not the type to just write a prediction post just to post a prediction. This year, though, I do see changes for everyone in the email space. Most of them center on finally having to deal with the technical debt that’s been accumulating over the...
The next step in email authentication is DMARC. I wrote a Brief DMARC primer a few years ago to help clear up some of the questions about DMARC and alignment. But I didn’t talk much about where DMARC was going. Part of the reason was I didn’t know where things were going and too much was unclear to even speculate. We’re almost 2 years down the line from the security issues that...
Welcome to a whole new year. It seems the changing of the year brings out people predicting what they think will happen in the coming year. It’s something I’ve indulged in a couple times over my years of blogging, but email is a generally stable technology and it’s kind of boring to predict a new interface or a minor tweak to filters. Of course, many bloggers will go way out on...
As my recent series of posts has indicated, I am seeing a lot of future changes in the email industry. What do I think we can look forward to in email in 2010? Authentication In the realm of real authentication, the protocol most are using is is DKIM. While people will probably continue to publish SPF records (and Microsoft will continue to cling to the hope it becomes widespread) its relevance...
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