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Tag: Reputation

Open subscription forms going away?

A few weeks ago, I got a call from a potential client. He was all angry and yelling because his ESP had kicked him off for spamming. “Only one person complained!! Do you know him? His name is Name. And I have signup data for him! He opted in! How can they kick me off […]

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Insight into Gmail filtering

Last week I posted a link to an article discussing how Gmail builds defenses to protect their users from malicious mail. One of the things I found very interesting in that article was the discussion about how Gmail deploys many changes at once, to prevent people from figuring out what the change was. Let’s take a […]

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Glitchy Google Postmaster tools

A bunch of folks today mentioned they were seeing poor reputation for formerly good reputations on Google Postmaster Tools. I’m seeing a lot of screen shots that look like this one. It looks like something is going on over there that has nothing to do with actual reputation. Could be a reporting bug, could be […]

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September 2015: The month in email

September’s big adventure was our trip to Stockholm, where I gave the keynote address at the APSIS Conference (Look for a wrapup post with beautiful photos of palaces soon!) and had lots of interesting conversations about all things email-related. Now that we’re back, we’re working with clients as they prepare for the holiday mailing season. […]

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Outrunning the Bear

You’ve started to notice that your campaigns aren’t working as well as they used to. Your metrics suggest fewer people are clicking through, perhaps because more of your mail is ending up in junk folders. Maybe your outbound queues are bigger than they used to be. You’ve not changed anything – you’re doing what’s worked […]

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Reputation is about behavior

Reputation is calculated based on actions. Send mail people want and like and interact with and get a good reputation. Send mail people don’t want and don’t like and don’t interact with and get a bad reputation.   Reputation is not … about who the sender is. … about legitimacy. … about speech. … about message. […]

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Old Lists and RadioShack

RadioShack is putting their assets up for sale including more than 65 million customer records and 13 million email addresses. Many are up in arms about the sale of personal data including the Texas Attorney General and AT&T who both want the data destroyed. Part of the controversy is that RadioShack’s privacy policy states the […]

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Updated M3AAWG Best Practices for Senders

M3AAWG has published a new version of the Senders Best Common Practices document and the contains a lot of new information since the original publication in 2008. The new document covers how to vet ESP customers, considerations when selecting a dedicated or share IP to send mail, and includes best practices on a number of technical […]

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Brief DBL false positive

A code glitch in a new DBL sub-zone known as 'Abused-Legit' caused the new Abused-Legit zone to list ".net." for 60 minutes from 08:35 UTC. — The Spamhaus Project (@spamhaus) December 17, 2014 Spamhaus are rolling out a new subzone of the DBL, for domains whose webservers have been compromised and used to host spam […]

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URL reputation and shorteners

A bit of  a throwback post from Steve a few years ago. The problem has gotten a little better as some shortening companies are actually disabling spammed URLs, and blocking URLs with problematic content. I still don’t recommend using a public URL shortener in email messages, though. Any time you put a URL in mail […]

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