There are probably hundreds of thousands of really awesome SaaS products out there. They provide a framework to do all sorts of stuff that used to be really hard to do. Almost all of them include some email component. They dutifully build the email piece into their platform and, because they’re smart, they outsource the actual sending to one of SMTP providers. They’re happy, their...
Company responsibility and compliance
I blogged a few times recently about Zoho and their issues with malicious actors abusing their platform. They asked me to post the following statement from their CEO Sridhar Vembu. Unfortunately phishing has become one of the bad side-effects of Zoho’s rapid growth over the last couple of years, especially the growth of our mail service. Since Zoho Mail offers the most generous free...
Zoho, phishing and who’s next?
ZDnet reports that Zoho’s problems with phishing aren’t over. Their report states that Zoho is being used as a pipeline to exfiltrate data from phished accounts. The software platform’s email address service, on both zoho.com and zoho.eu domains, is being exploited in 40 percent of phishing campaigns in which email “is the primary exfiltration vehicle.” That’s...
Security Truths
Being in infosec for so long takes its toll. I've come to the conclusion that if you give a data point to a company, they will eventually sell it, leak it, lose it or get hacked and relieved of it. There really don't seem to be any exceptions, and it gets depressing.
— briankrebs (@briankrebs) September 26, 2018
Way to go Equifax
Earlier this month I wrote about how we can’t trust Equifax with our personal data. I’m not sure we can trust them with a cotton ball. Today, we discover Equifax has been sending consumers worried about their personal information leaking to the wrong site. [O]n multiple occasions over the span of weeks, the company’s official Twitter account responded to customer inquiries by...
About those degrees…
There is a meme going around related to the Equifax hack that points out an executive in charge of security doesn’t have a degree related to security. Surprise! A lot of the folks who currently keep us safe on the internet don’t have degrees in security. They just didn’t exist when we were in school. I think Paul summed it up best: [T]alking about Susan Mauldin’s music degree is...
August 2017: The month in email
Hello! Hope all are keeping safe through Harvey, Irma, Katia and the aftermath. I know many people that have been affected and are currently out of their homes. I am proud to see so many of my fellow deliverability folks are helping our displaced colleagues with resources, places to stay and money to replace damaged property. Here’s a mid-month late wrapup of our August blog posts. Our favorite...
Email address as identity
A few months ago I was talking about different mailbox tools and mentioned email addresses are the keys to our online identity. They are, email addresses are the magic key that authenticates us and opens access to different accounts. The bad guys know this too. The Justice department recently announced a plea deal related to compromised email accounts. The individual in question gained access to...
People are the weakest link
All of the technical security in the world won’t fix the biggest security problem: people. Let’s face it, we are the weakest link. Adding more security doesn’t work, it only causes people to figure out ways to get around the security. The more secure you make something, the less secure it becomes. Why? Because when security gets in the way, sensible, well-meaning, dedicated...
Shibboleet
Using unique addresses for signups gives me the ability to track how well companies are protecting customer data. If only one company ever had an address, and it’s now getting spam or phishing mail, then that company has had a data breach. The challenge then becomes getting the evidence and details to the right people inside the company. In one case it was easy. I knew a number of people...