Seth Godin has a post up today talking about how friction, that is the cost of sending marketing, is good for marketing. With more friction, marketers make choices about sending instead of sending to everyone. The post touches on a point I’ve certainly tried to explain to clients and senders in general. Email, of course, is free. Except it’s not. The friction that slows down sending...
September 16, 2009
Hidden cost of email blasts
16September