BLOG

Tag: Spam

CRTC fines Compu-Finder $1.1 million for CASL violations

The Canadian Radio-television and Telecommunications Commission (CRTC) is the principle agency tasked with enforcing Canada’s anti-spam law. Today they issued a Notice of Violation to Compu-Finder  including a $1.1 million dollar fine for 4 violations of CASL. The violations include sending unsolicited email and having a non-working unsubscribe link. According to the CRTC, complaints about Compu-Finder accounted […]

4 Comments

Mary Litynski Award winner Jayne Hitchcock

This morning the Messaging, Mobile and Malware Anti-Abuse Working Group announced the winner of the Mary Litynski Award. Congratulations to Jayne Hitchcock of WHO@ for her work over the last 2 decades fighting online abuse and cyberstalking. I’ve never actually met Jayne, but I do remember following her story in the late 90s. She started […]

No Comments

January 2015 – The Month in Email

It’s February already! January went fast, right? At WttW, we are gearing up for MAAWG SF later this month — will we see you there? We started the year with a set of predictions about email. Mostly we think email will continue to be great at some things and not-so-great at other things, and we’ll […]

No Comments

Language as filtering criteria

A few months ago I was working on a delivery audit for a client who sends mail in multiple languages. We discovered that the language of an email has a significant delivery impact. The same email in different languages was delivered differently, particularly at Gmail. Emails in a language I don’t normally receive email in were […]

2 Comments

Dodging filters makes for effective spamming

Spam is still 80 – 90% of global email volume, depending on which study look at. Most of that spam doesn’t make it to the inbox; ISPs reject a lot of it during the SMTP transaction and put much of rest of it in the bulk folder. But as the volumes of spam have grown, ISPs […]

1 Comment

December 2014: The month in email

2014 has been a busy and exciting year at Word to the Wise (look for more on that in a year-end wrap-up post next week!) and this month was particularly thrilling for us as we officially doubled our size with the addition of Josh and Meri on our client services team. If you’re a regular […]

No Comments

Spam is about invading other people’s space

At the recent Sendgrid Emailmatter’s conference Sally Lehman advised attendees to “Treat someone’s inbox like it was their home.” This is advice I’ve been giving clients for a long time. I think it’s even more relevant now as so many people have data enabled phones and are checking email so frequently. It’s not just their […]

1 Comment

Email problems are costly

Last week Zulily released their quarterly earnings. Their earnings’ report was disappointing, resulting in a drop in their stock prices. The chairman of the company told reporters on a conference call that part of the reason for the drop in earnings were due to deliverability problems “at a large ISP.” Zulily ran into problems with a […]

No Comments

Disposable addresses

Both Steve and I have blogged about how we use tagged addresses to monitor and manage our incoming mail. This is not something unique to our system, but rather a feature that’s existed in many mail systems for a long time. Many unix systems support tagged addresses out of the box, but there are also […]

2 Comments

Spam, Phish or Malware?

Some mornings I check mail from my phone. This showed up this morning. My first thought was “oh, no, Pizza Hut is spamming, wonder who sold them my address.” Then I remembered that iOS is horrible and won’t show you anything other than the Friendly From and maybe it was some weird phishing scheme. When […]

1 Comment