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Tag: this is spam

Ask Laura: Should we allow tagged addresses?

Hi Laura, First of all, I’d like to thank you for the amazing blog. It helps me a lot and I have much fun to read it. Now I have a question to the google alias addresses. As you must have known, Google offers alias addresses and you can put any thing between the local […]

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Are FBLs required for a clean mail stream?

A few years ago I would have said that a good mailer could have a good mailing program without necessarily participating in FBL programs. I’m not convinced that’s true any longer. As the mailbox providers and ISPs develop more complex filtering methodologies, it’s important for senders to get any possible feedback from recipients. That press […]

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The more things change

I was doing some research about the evolution of the this-is-spam button for a blog article. In the middle of it, I found an old NY Times report about spam from 2003. At the same time, the argument is intensifying over what represents legitimate e-mail, particularly when it ends up being blocked by an antispam […]

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Yahoo FBL problems

Multiple ESPs are reporting that the volume of Yahoo! FBL reports have slowed to a trickle over the last 24 or so hours. While we don’t know exactly what is going on yet, or if it’s on track for being fixed, there does seem to be a problem. There has been some ongoing maintenance issues […]

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Opting customers in to new programs

Recently, I started getting “1 sale a day!” emails from buy.com. I’ve made purchases from Buy in the past and generally have been content to get emails from them. They’re not always relevant, but hey, it’s relatively non-intrustive marketing. When they started this new program, they just started mailing: no warning, no introduction, nothing. So […]

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Facebook blocking spam: parallels to email filtering

Last month a Dangerous Minds posted numbers that indicated their Facebook posts were reaching fewer users.  They suggested that this was a conspiracy by Facebook to make more money and soak small publishers with “exorbitant” advertising fees. I didn’t pay that much attention to it. I use Facebook to communicate with friends. The only commercial […]

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Report Spam button

Cloudmark has an interesting discussion about the Report Spam button and how it’s used.

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What matters for reputation?

There is a contingent of senders and companies that seems to believe that receiver ISPs and filtering companies aren’t measuring reputation correctly. Over and over again the discussion comes up where senders think they can improve on how reputation is measured. One factor that is continually repeated is the size of the company. I’ve even […]

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Feedback loops

There are a lot of different perspectives on Feedback Loops (FBLs) and “this is spam” buttons across the email industry. Some people think FBLs are the best thing since sliced bread and can’t figure out why more ISPs don’t offer them. These people use use the data to clean addresses off their lists, lower complaints […]

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Beware the TINS Army

When consulting with clients, I spend a lot of time trying to help them better understand the concept of sender reputation. Spam reports, feedback loops, and other data that comes from a collection of positive and negative reputational feedback about a company sending email. Certainly, the “This is not spam” action – moving an email from the spam folder to […]

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  • Indictments in Yahoo data breach

    Today the US government unsealed an indictment against 2 Russian agents and 2 hackers for breaking into Yahoo's servers and stealing personal information. The information gathered during the hack was used to target government officials, security employees and private individuals. Email is so central to our online identity. Compromise an email account and you can get access to social media, and other accounts. Email is the key to the kingdom.No Comments


  • Blogging

    It's been a wild week here in the US. I have to admit, the current political climate is affecting my ability to blog about email. I've always said email is not life or death. And how can I focus on the minutia of deliverability when things are in such turmoil and uncertainty? There are many things I want to write about, including some resources for those of us who are struggling with the current administration and changes in the US. What we can do. What we must do.  It just takes work and focus I don't have right now.    1 Comment


  • Email trends for 2017

    Freshmail has published a list of email marketing trends for 2017 from some of their favorite experts. I am honored to be included. Go check it out!No Comments


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