This week there was a reported uptick in user unknown responses for verizon email addresses. The specific response folks were seeing was: 554 delivery error: dd xx@verizon.net is no longer valid. [-20] -mta4047.aol.mail.bf1.yahoo.com This appears to be a problem with their require-recipient-valid-since header checking. They are aware and are working on a fix. What this means for senders is if...
Verizon Media Postmaster Site
Marcel brought up in the comments that Verizon Media has a postmaster site. The ex-AOL and Yahoo folks have done a great job providing information for senders to help troubleshoot their mail. There is a direct link to receive sender support. As I’ve said before, you should always use the form when looking for sender support. Thanks to all the VM folks who have worked so hard to get a new...
Final migration of Verizon email addresses to AOL
AOL were kind enough to share some details about the shutdown of the Verizon mail system and the migration of @verizon.net email address to the AOL mail service: What is the cut-over date for the verizon.net MX record? The cut-over date for the mx record for verizon.net to to be handled by AOL is June 20, 2017. This will occur after midnight sometime on Tuesday morning June 20 EDT. How...
Verizon changes but no time line
Yesterday there was a lot of talk about Verizon moving out of email and transitioning all their customers over to the AOL backend. The source was a page in the Verizon help center about transitioning an email address. There is no date on the page, so it’s unclear when this is going to happen or when it started. I posted about Verizon beginning this transition back in May of 2016: Changes...
Changes coming to Verizon email
Last year Verizon bought AOL. As part of that merger some @verizon.net email is being migrated to the AOL backend. FAQs published by Verizon say this change is only affecting users in FL, TX and CA. Users will still have @verizon.net addresses but the backend and filtering will be managed by AOL. This shouldn’t have a huge impact on commercial senders. However, one thing I did notice while...
Congestion at Verizon
Yahoo! finally found their broken cable (I had no idea Yahoo had fiber) and fixed it. Now, I’m seeing a lot of reports that Verizon is accepting mail very, very slowly. Some folks are reporting no more than 20 messages a minute. This could be due to congestion, and just an underpowered system, or it could be some purposeful throttling on Verizon’s end. In any case, this is affecting a...
Yahoo and Verizon
Mickey at Spamtacular has information about Verizon’s email system that will have relevance for anyone working in delivery. Verizon has partnered with several megaportal sites depending on which Verizon service a subscriber is using. FiOS customers can pick between AOL and Yahoo while DSL customers get AOL, Yahoo, MSN Premium, or Windows Live to select among. The portal site that you select...