For a long time it was a known fact that certain ISPs recycled abandoned addresses into spamtraps. There were long discussions by senders about this process and how it happened. Then at a conference a few years ago representatives of ISPs got up and announced that they do not recycle addresses. This led to quite a bit […]
I regularly tell clients to be transparent with their sends. With email, permission is better than forgiveness. A surprise change in mail frequency or type leads to complaints. Complaints lead to bulk foldering. Once mail is in the bulk folder, it’s hard to get out of there, particularly at some webmail providers. The permission is […]
Gmail’s approach to filtering; as described by one of the old timers. This person was dealing with network abuse back when I was still slinging DNA around as my job and just reading headers as a hobby. Gmail uses a 10+ year old neural network that analyzes thousands of factors, related to email, IP, and web, […]
Over the last few weeks I’ve seen a couple people get on mailing lists and make pronouncements about email. It’s great to have opinions and it’s great to share them. But they’re always a little bit right… and a little bit wrong. SPF is dead! This came from the new ESP of an experienced mailer. […]
Between client work and our national political climate, it’s been a very busy month around here and blogging has been light. Things show no sign of slowing down in February, so we’d love to hear from you with questions and suggestions of what you’d most like to see us focus on in our limited blogging […]
It’s been a wild week here in the US. I have to admit, the current political climate is affecting my ability to blog about email. I’ve always said email is not life or death. And how can I focus on the minutia of deliverability when things are in such turmoil and uncertainty? There are many […]
Freshmail has published a list of email marketing trends for 2017 from some of their favorite experts. I am honored to be included. Go check it out!
I’ve been slammed the last few days and blogging is that thing that is falling by the wayside most. I don’t expect this to change much in the very short term. But, I do have over 1200 blog posts, some of which are still relevant. So I’ll be pulling some older posts out and sharing […]
What are readers favorite conferences and events around email and marketing? I’m starting to plan out my schedule for this year. I did a lot of talks at familiar places last year, and I’m looking to find some new places. Tell me your favorite conferences in the comments.
One of the hardest deliverability situations to address is when all mail from a certain sender is going to the bulk folder. I’ve had numerous clients come to me to address this situation over the years. Ideally, clients come to me before all their mail is going to bulk. Then we can make some tweaks […]