The default mail client on OS X is Mail.app. In recent versions it does it’s best to bundle threads of email together to make it easier for you to keep track of conversations via email – they appear in the list of messages as a single entry with a badge showing the number of messages in that thread. There are standard ways to track mail threads, but they sometimes get broken by...
Your mail is being blocked or deferred and you’d like to know why. Before you ask someone “why?” you should have done these things: Read the rejection message If the rejection message contains a URL, read the page it points to Saved a full copy of the message that was sent And you should have some pieces of information ready. If you’re asking via email, put this...
@LorenMcDonald over at SilverPop has an interesting comparison of the email marketing habits of the two presidential campaigns:
I checked our SenderScore earlier this month, as quite a few people mentioned that they’d seen SenderScore changes – likely due to changed algorithms and new data sources. It sure looks like something changed. Our SenderScore was, for a while, zero out of a hundred. That’s as bad as it’s possible to get. I didn’t get a screenshot of the zero score, but I grabbed...
Kickstarter’s success has made a lot of people pay attention to the concept of crowdfunding. At it’s best, crowdfunding investment allows fans of an artist to send her money to directly support her work, and get something special out of it. At it’s worst, it’s photoshopped fake products, dubious consumer electronics and videogame projects from the implausible to outright...
Why does it take “10 business days” to process an unsubscription request? It almost never does. An unsubscription request will often take effect instantly and it would be rare that it would take more than a few business days. So why do some businesses say your email address will be removed “within 10 business days” when they know it’ll be almost immediate? It’s...
More than just PGP Cryptography is the science of securing communication from adversaries. In the email world it’s most obvious use is tools like PGP or S/MIME that are used to encrypt a message so that it can only be read by the intended recipient, or to sign a message so that the recipient can be sure of who it came from. There are quite a few other aspects of sending email where a little...
Much like every other day, I got some spam today. Here’s a lightly edited copy of it. Let’s go through it and see what they did that makes it clear that it’s spam, which companies helped them out, and what you should avoid doing to avoid looking like these spammers… Received: from [213.144.59.132] (114.sub-75-210-142.myvzw.com [75.210.142.114] by m.wordtothewise.com...
For people who are on many discussion mailing lists, the first of every month is “Mailman Day”, and has been for nearly a decade. Mailman is the most widely used mailing list manager for discussion lists and, by default, it sends email to all subscribers on the first of the month reminding them that they’re still subscribed to the list and how to unsubscribe. This is really...
Spamtraps on a list are a symptom, not the disease itself. They’re (usually) a sign of some serious underlying problem, whether it be with address capture, bounce management, list purchase or epending. We’ve talked about this a lot in the past, but sometimes you need a short summary to refer someone to. Spamtrap Mythology A brief guide to spamtraps Spamtraps: should you care? Badly...
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